Program Lead & Staff Coach

New York Foundling; City of Niagara Falls (NY); On-site; USD 62,000 - 75,000; Full time

Job summary

The New York Foundling is seeking a Supervisor to lead a team delivering high-quality tutoring and supportive services for children and families in our program. You will coach staff, manage a caseload of college-age students, and help ensure accurate data tracking and reporting to support program performance.

You will oversee staff trainings, coordinate with case planners and teachers, and maintain strong communication with stakeholders.

Qualifications

• Bachelor's degree in a relevant field or equivalent.
• 2+ years' experience with children/adolescents in foster care or education.
• Strong collaboration and communication skills.
• Ability to analyze data and monitor outcomes.

Responsibilities

• Supervise and coach a team of up to 6 staff to ensure high-quality coaching and productivity.
• Hold a caseload of up to 5 college-age students to stay connected and support tutoring.
• Monitor session notes and oversee case management for quality services.
• Lead staff trainings to foster ongoing development and improve sessions.
• Engage with stakeholders and advocate for families to improve outreach and resources.
• Ensure efficient administrative operations with accurate updates and documentation.
• Track team data and produce progress reports to guide planning and accountability.
• Provide coverage for other supervisors as needed.

Skills

Team supervision

Data reporting

Staff training

Communication

Adaptability

Education

Bachelor's degree in Education, Social Work, Psychology

Tools

Learning management systems

Job description

The New York Foundling is seeking a Supervisor to lead a team delivering high-quality tutoring and supportive services for children and families in our program. You will coach staff, manage a caseload of college-age students, and help ensure accurate data tracking and reporting to support program performance.

You will oversee staff trainings, coordinate with case planners and teachers, and maintain strong communication with stakeholders.