Director of Training & Ops Effectiveness — Mobile Tech

*US AMR-Jones Lang LaSalle Americas, Inc.; Nashville (TN); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) in Nashville is seeking a Director of Training & Organisational Effectiveness for the Mobile Technical Services team. You will lead the design and delivery of training programs for mobile engineering teams and clients, driving consistency with JLL standards.

The role focuses on technical competencies, customer service excellence, safety protocols, and operating best practices, with scalable solutions for Work Order Management Systems and facility management.

Responsibilities

• Build and deliver comprehensive training programs for mobile engineering services and client teams.
• Design engaging learning experiences spanning technical competencies, customer service excellence, safety protocols, and operational best practices.

Job description

Jones Lang LaSalle Incorporated (JLL) in Nashville is seeking a Director of Training & Organisational Effectiveness for the Mobile Technical Services team. You will lead the design and delivery of training programs for mobile engineering teams and clients, driving consistency with JLL standards.

The role focuses on technical competencies, customer service excellence, safety protocols, and operating best practices, with scalable solutions for Work Order Management Systems and facility management.