Director of Tactical & Member Services - Private Aviation

inMy Jet; Raleigh (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401k matching

Relocation assistance

Career growth opportunities

Job summary

flyExclusive in Raleigh seeks a Director of Tactical and Member Services to lead daily operations, optimize client interactions, and drive service excellence across Jet Club, Fractional, and Owner flights.

You will coach leaders, coordinate schedules, ensure TSA compliance, and partner with senior leadership to deliver a high-touch, safety-first experience for our members and partners.

Qualifications

• Strong leadership and supervisory abilities with team coaching experience.
• Excellent verbal and written communication skills.
• Ability to manage schedules and coordinate multiple teams.

Responsibilities

• Provide the highest level of service for clients, members, and partners.
• Oversee daily operations of Tactical and Member Services teams; manage scheduling and workload.

Skills

Leadership

Communication

Scheduling

Coaching

Microsoft Office

Databases

AI Tools

Education

Bachelor’s degree

Tools

Scheduling software

Microsoft Office

Databases

Job description

flyExclusive in Raleigh seeks a Director of Tactical and Member Services to lead daily operations, optimize client interactions, and drive service excellence across Jet Club, Fractional, and Owner flights.

You will coach leaders, coordinate schedules, ensure TSA compliance, and partner with senior leadership to deliver a high-touch, safety-first experience for our members and partners.