Director of Surgical Operations & Ambulatory Strategy

Beth Israel Lahey Health; Boston (MA); On-site; USD 125,000 - 165,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Director for the Department of Surgery to lead operational initiatives, strategic planning, and budget management for cardiac, thoracic, and interventional pulmonology divisions.

You will supervise managers, coordinate resources, and drive improvements in access, patient satisfaction, and service delivery across ambulatory settings within a major Boston-area health system.

Qualifications

• Bachelor’s degree required; Master’s degree in Healthcare Administration or Business preferred.
• 10+ years related work experience required and 5-8 years supervisory/management experience required
• 8-10 years experience in a clinical health care setting
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access)

Responsibilities

• Participates in long-range planning and the development of departmental and ambulatory divisional goals, strategic plans and objectives, as well as personnel, resources, space needs and equipment decisions.
• Appoints, develops, directly supervises and evaluates practice managers and clinical managers in designated areas.
• Ensures that department activities and records meet accrediting, regulatory and reimbursement agency standards; oversees multidisciplinary team building and participates in hospital committee activities.
• Develops policies and procedures for department/division; measures success with data via Performance Manager Reports; collaborates with HR on role definition and standards of practice.
• Coordinates recruitment of clinical and research faculty; participates in confidential salary planning; oversees patient satisfaction surveys and customer service.

Skills

Leadership

Budgeting

Strategic planning

Healthcare administration

Education

Bachelor's degree

Master's degree in Healthcare Administration or Business

Tools

MS Office Suite

Job description

Beth Israel Lahey Health is seeking an Administrative Director for the Department of Surgery to lead operational initiatives, strategic planning, and budget management for cardiac, thoracic, and interventional pulmonology divisions.

You will supervise managers, coordinate resources, and drive improvements in access, patient satisfaction, and service delivery across ambulatory settings within a major Boston-area health system.