Director of Student Financial Services & Bursar

Washington State University; Pullman (WA); On-site; USD 100,000 - 160,000; Full time

Job summary

Washington State University in Pullman, WA seeks an experienced University Bursar to serve as the chief student financial services officer, overseeing billing, accounts receivable, collections, and related student financial operations across campuses.

Leading a complex, multi-campus team, you will drive strategic priorities, policy development, and technology modernization while ensuring compliance and operational excellence. This 12-month, full-time role offers a generous salary and benefits.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or a related field
• Seven (7) years of progressively responsible experience in higher education student financial services, bursar operations, student accounts, student receivables, or related financial operations.
• Five (5) years of progressively responsible leadership experience managing professional staff, supervisors, budgets, strategic initiatives, and complex operational functions.

Responsibilities

• Oversee student billing, tuition and fee assessment across campuses.
• Manage accounts receivable, loan administration, and collections.
• Lead cashiering, payment processing, and refunds operations.
• Direct third-party sponsorship management and related services.
• Ensure regulatory compliance and strong internal controls.
• Lead organizational change and technology modernization projects.

Skills

Executive leadership

Process improvement

Budget management

Cross-campus leadership

Regulatory compliance

Education

Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or related field

Tools

PeopleSoft Campus Solutions

Workday Student

Banner

Colleague

Ellucian

TouchNet

Flywire

Transact

Nelnet

Job description

Washington State University in Pullman, WA seeks an experienced University Bursar to serve as the chief student financial services officer, overseeing billing, accounts receivable, collections, and related student financial operations across campuses.

Leading a complex, multi-campus team, you will drive strategic priorities, policy development, and technology modernization while ensuring compliance and operational excellence. This 12-month, full-time role offers a generous salary and benefits.