University Bursar | Washington State University (Pullman, WA)

Washington State University; Pullman (WA); On-site; USD 100,000 - 160,000; Full time

Job summary

Washington State University in Pullman, WA seeks an experienced University Bursar to serve as the chief student financial services officer, overseeing billing, accounts receivable, collections, and related student financial operations across campuses.

Leading a complex, multi-campus team, you will drive strategic priorities, policy development, and technology modernization while ensuring compliance and operational excellence. This 12-month, full-time role offers a generous salary and benefits.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or a related field
• Seven (7) years of progressively responsible experience in higher education student financial services, bursar operations, student accounts, student receivables, or related financial operations.
• Five (5) years of progressively responsible leadership experience managing professional staff, supervisors, budgets, strategic initiatives, and complex operational functions.

Responsibilities

• Oversee student billing, tuition and fee assessment across campuses.
• Manage accounts receivable, loan administration, and collections.
• Lead cashiering, payment processing, and refunds operations.
• Direct third-party sponsorship management and related services.
• Ensure regulatory compliance and strong internal controls.
• Lead organizational change and technology modernization projects.

Skills

Executive leadership

Process improvement

Budget management

Cross-campus leadership

Regulatory compliance

Education

Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or related field

Tools

PeopleSoft Campus Solutions

Workday Student

Banner

Colleague

Ellucian

TouchNet

Flywire

Transact

Nelnet

Job description

University Bursar | Washington State University (Pullman, WA)

Online applications must be received before 11:59pm on October 21, 2026.

Available Title(s): 1155-NN_ADMINPRO - Director

Business Title: University Bursar | Washington State University (Pullman, WA)

Employee Type: Admin. Professional

The Opportunity:

Washington State University in Pullman, WA is now accepting applications for University Bursar.

The Bursar serves as Washington State University’s chief student financial services officer, providing strategic leadership and oversight for student financial operations across all campuses and locations. As Bursar you will be responsible for student billing, tuition and fee assessment, accounts receivable, student loan administration, cashiering, payment processing, collections, refunds, third-party sponsorships, and related student financial services. You will oversee the administration and stewardship of hundreds of millions of dollars in annual student-related revenue and receivables, ensuring strong financial management, regulatory compliance, effective internal controls, and the timely collection of institutional revenue. As Bursar, you play a critical role in supporting student success, financial integrity, operational excellence, and continuous process improvement.

You will also lead a complex, multi-campus operation, providing executive leadership to professional and supervisory staff while establishing strategic priorities, policies, and business practices that ensure consistent service delivery across the University. As the institution's subject matter expert in student financial operations and enterprise student financial systems, you will collaborate extensively with Enrollment Services, Student Financial Services, Housing and Dining, Information Technology Services, Finance and Administration, and academic and administrative units to advance service quality, operational efficiency, compliance, and technology modernization.

Success in the University Bursar role will require a demonstrated record of leading organizational change, process improvement, and technology initiatives that enhance operational effectiveness, strengthen compliance, and improve the student experience.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime exempt.

Monthly Salary:

Monthly Salary: $8,342.00 to $13,317.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits:

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the summary of benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, Public Administration, or a related field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
• Seven (7) years of progressively responsible experience in higher education student financial services, bursar operations, student accounts, student receivables, or related financial operations, including responsibility for student billing, collections, cashiering, and student account administration.
• Five (5) years of progressively responsible leadership experience managing professional staff, supervisors, budgets, strategic initiatives, and complex operational functions within a college, university, or similarly complex organization.
• Experience managing student billing, cashiering, accounts receivable, loan administration, collections, or related financial operations.
• Experience with enterprise student information systems and financial management systems.
• Demonstrated experience interpreting and implementing federal, state, and institutional regulations and policies.

Preferred Qualifications:

• Experience serving as a Bursar, Associate Bursar, Director of Student Financial Services, Director of Student Accounts, or equivalent leadership position within higher education.
• Experience in a public, research, land-grant, or multi-campus university environment.
• Significant experience with PeopleSoft Campus Solutions Student Financials strongly preferred.
• Experience with Workday Student, Banner, Colleague, Ellucian, or similar enterprise student information systems.
• Experience overseeing TouchNet, Flywire, Transact, Nelnet, or comparable payment and commerce platforms.
• Demonstrated success leading organizational change, business process redesign, continuous improvement initiatives, and technology modernization efforts.
• Demonstrated experience leading major system implementations, ERP transitions, or enterprise-wide business process improvements.
• Working knowledge of student financial aid processes and Title IV regulations.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship.

Area/College: Financial and Business Services

Department Name: Bursar's Office

Location: Pullman, WA

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/.

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.