Director of Strategy & Enterprise Execution

Lumen; Tallahassee (FL); On-site; USD 152,000 - 203,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a Director, Chief of Staff to partner with the SVP, Enterprise Finance Planning, translating strategic priorities into enterprise execution. You will influence across Finance, Product, Sales, Technology, Operations, and Corporate Functions to drive governance, accountability, and measurable outcomes.

The role requires thriving in ambiguous, fast-paced environments, leading multi-organization initiatives, and building scalable operating mechanisms to deliver strategic results.

Qualifications

• Bachelor's degree and 8 years of experience in strategy, transformation, consulting, business operations, or Chief of Staff roles.
• Demonstrated success leading complex cross-functional initiatives in large matrixed organizations.
• Strong understanding of business operations, organizational effectiveness, and enterprise governance.
• Proven ability to influence executive stakeholders without direct authority.
• Exceptional problem-solving, analytical, and critical-thinking skills.
• Outstanding written, verbal, and executive communication skills.
• Experience operating effectively within high-growth, high-change, and highly ambiguous environments.
• MBA or equivalent combination of education and relevant business leadership experience.

Responsibilities

• Serve as a trusted advisor to the SVP Enterprise Finance Planning on strategic priorities, organizational challenges, and enterprise initiatives.
• Help translate business objectives into actionable plans with clear accountability and measurable outcomes.
• Provide independent perspectives and challenge assumptions to improve decision quality.
• Support executive decision-making through structured problem solving, business case development, and strategic analysis.
• Act as an extension of leadership in cross-functional forums, driving alignment and execution across the organization.
• Lead strategic initiatives that span Product, Sales, Technology, Operations, Finance, and Corporate Functions.
• Act as the central integration point across stakeholders to drive clarity, alignment, and execution.
• Facilitate decisions across organizations where responsibilities, priorities, or objectives may converge.
• Drive accountability and follow-through on key enterprise commitments and strategic initiatives.
• Identify risks, dependencies, and execution barriers and proactively drive resolution.
• Lead initiatives focused on simplification, operational efficiency, and scalable business processes.
• Drive process redesign efforts across functions to eliminate inefficiencies, reduce friction, and improve organizational effectiveness.
• Establish sustainable operating mechanisms that improve consistency, speed, accountability, and business outcomes.
• Identify opportunities for automation, standardization, and modernization of business processes.
• Champion continuous improvement initiatives that enhance organizational performance and execution.
• Lead development and implementation of governance frameworks, decision-making models, and operating principles supporting strategic initiatives.
• Design and maintain business policies, operating procedures, and accountability frameworks that improve enterprise execution.
• Create clear ownership structures, escalation paths, and decision rights for complex initiatives.
• Partner with business leaders to ensure governance processes enable execution without creating unnecessary bureaucracy.
• Drive consistency and transparency across enterprise planning and execution processes.
• Support enterprise initiatives related to digital products, SaaS offerings, platform-based solutions, and consumption-driven business models.
• Partner with business leaders to evaluate organizational impacts of new business models and operating approaches.
• Establish decision frameworks and governance processes that support digital growth and transformation.
• Drive cross-functional readiness and execution for strategic growth initiatives.
• Develop executive presentations, strategic narratives, Board-ready materials, business cases, and leadership communications.
• Translate complex business issues into concise, actionable recommendations for senior leadership.
• Facilitate executive workshops, strategy sessions, and leadership discussions.
• Ensure alignment of messaging, priorities, and actions across senior stakeholders.
• Support organizational communications related to transformation initiatives, governance changes, and strategic priorities.

Skills

Executive presence

Influence across executives

Problem-solving

Strategic thinking

Cross-functional leadership

Education

Bachelor's degree in Business, Finance, Economics, Engineering, Technology, or related field

Job description

Lumen is seeking a Director, Chief of Staff to partner with the SVP, Enterprise Finance Planning, translating strategic priorities into enterprise execution. You will influence across Finance, Product, Sales, Technology, Operations, and Corporate Functions to drive governance, accountability, and measurable outcomes.

The role requires thriving in ambiguous, fast-paced environments, leading multi-organization initiatives, and building scalable operating mechanisms to deliver strategic results.