Director of Social Services & Community Impact

ACTION-Housing, Inc.; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

ACTION-Housing, Inc. is seeking a Director of Social Services to lead and strengthen the organization’s resident services.

You will collaborate with the COO and senior leaders to ensure services enhance residents’ health, quality of life, and community connection in Pittsburgh. The role requires building and monitoring budgets, developing program plans, and coordinating grants while guiding a skilled team of staff, students, and volunteers across multiple residential buildings.

Qualifications

• BA/BS in human services required.
• MSW preferred for advanced practice and leadership.
• Minimum of 5 years’ experience in delivering supportive or social services.
• At least 3 years of management or supervisory experience.

Responsibilities

• Oversee and supervise staff, including students and volunteers, in supportive services.
• Develop and manage budgets, program plans, staffing, and grants.
• Monitor program performance and outcomes; report to leadership and stakeholders.
• Represent the social services division in senior leadership and with partners.
• Ensure compliance with contracts and funder reporting requirements.
• Provide direct resident services as needed and support staff scheduling.

Skills

Staff supervision

Budgeting

Program evaluation

Grant writing

Communication

Education

BA/BS in Human Services

MSW preferred

Tools

Services tracking software

Job description

ACTION-Housing, Inc. is seeking a Director of Social Services to lead and strengthen the organization’s resident services.

You will collaborate with the COO and senior leaders to ensure services enhance residents’ health, quality of life, and community connection in Pittsburgh. The role requires building and monitoring budgets, developing program plans, and coordinating grants while guiding a skilled team of staff, students, and volunteers across multiple residential buildings.