Director of Sited Communities

Associa; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Associa is seeking an experienced leader to supervise on-site staff and Community Managers in a multi‑community setting. You will align teams with our mission, drive client satisfaction, and ensure effective lifestyle programming while guiding staff planning, decision‑making, and process improvement.

You will provide performance feedback, develop subordinates’ skills, and mentor teams, delegating tasks, setting expectations, and monitoring results.

Qualifications

• 4–6 years’ experience managing single-family communities and condominium associations.
• Strategic thinking and visionary leadership.
• Ability to motivate a workforce.
• Ability to build and maintain relationships.
• Effective management and delegation.
• Effective decision-making skills.
• PR and presentation skills.
• Understand a multi-faceted business operation.
• Negotiation skills.

Responsibilities

• Supervises all on-site staff, including Community Managers.
• Align team with company mission and values.
• Responsible for client retention and satisfaction.
• Ensures lifestyle programming is effective.
• Responsible for staff planning, decision-making, facilitating and process improvement.
• Provides regular performance feedback, develops subordinates’ skills, and encourages growth.
• Delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities.
• Advise team members and clients on financial strategies and other financial decisions.
• Ability to review and assess clients' assets, liabilities, and overall financial conditions.
• Ability to effectively manage teams.
• Assist the Board of Directors with action items and to-do-lists.
• Attend and conduct Board of Director meetings where necessary.
• Quality control supervision over all manager activities.

Skills

Strategic thinking

Team motivation

Relationship building

Delegation

Decision making

PR and presentation skills

Business operations understanding

Negotiation skills

Problem solving

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

• Supervises all on-site staff, including Community Managers
• Align team with company mission and values
• Responsible for client retention and satisfaction
• Ensures lifestyle programming is effective
• Responsible for staff planning, decision‑making, facilitating and process improvement
• Provides regular performance feedback, develops subordinates’ skills, and encourages growth
• Delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities
• Advise team members and clients on financial strategies and other financial decisions
• Ability to review and assess clients' assets, liabilities, and overall financial conditions
• Ability to effectively manage teams
• Assist the Board of Directors with action items and to‑do‑lists
• Attend and conduct Board of Director meetings where necessary
• Quality control supervision over all manager activities

Requirements

4-6 years’ experience managing single‑family communities and condominium associations

• Strategic thinking and visionary leadership
• Ability to motivate a workforce
• Ability to build and maintain relationships
• Effective management and delegation
• Effective decision‑making skills
• PR and Presentation skills
• Understand a multi‑faceted business operation
• Negotiation skills
• Creative problem solving and conflict resolution

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.