Director of Security & Emergency Response

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 115,000 - 138,000; Full time

Job summary

Fairmont San Francisco is seeking a seasoned Security Leader to oversee the hotel's security program, lead the Hotel Emergency and Action Team, and ensure the safety of guests, colleagues, and property on Nob Hill.

Reporting to the Director of Operations, you will implement loss prevention policies, coordinate with local authorities, supervise the Security Team, and manage daily security reporting while balancing guest service with risk controls.

Qualifications

• Leadership experience in a similar role is required.
• Computer literacy with Windows applications is required.
• CPR First Aid certification is required.
• Strong interpersonal and problem solving abilities are essential.
• Highly responsible and reliable; able to work under pressure.
• Ability to work cohesively as part of a team.

Responsibilities

• Lead and train the Security Team.
• Balance operational, administrative and colleague needs.
• Oversee safety, security and loss prevention programs.
• Direct response to emergencies and coordinate with authorities.
• Maintain daily security reports and budget management.

Skills

Leadership experience

Interpersonal skills

Problem solving

Teamwork

Ability to work under pressure

Customer service orientation

Tools

Microsoft Windows

Security equipment

Job description

Fairmont San Francisco is seeking a seasoned Security Leader to oversee the hotel's security program, lead the Hotel Emergency and Action Team, and ensure the safety of guests, colleagues, and property on Nob Hill.

Reporting to the Director of Operations, you will implement loss prevention policies, coordinate with local authorities, supervise the Security Team, and manage daily security reporting while balancing guest service with risk controls.