Director of Security

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Rosen Hotels & Resorts in Orlando is seeking a Director of Security to organize and oversee the hotel’s security force, manage officers, schedules, and patrol routes, and ensure guest and employee safety while maintaining company standards.

The role requires experience in security leadership, policy development, and incident investigations, with a focus on budget planning and effective coordination with local authorities. This is a full-time, on-site leadership position at our Orlando property.

Qualifications

• 5+ years of security, law enforcement, military, or hospitality security experience required.
• 3+ years of management experience leading security teams, scheduling, performance management, coaching, and discipline.

Responsibilities

• Oversee the hotel's security operations and security force.
• Investigate criminal and safety incidents and prepare detailed reports.
• Develop annual security plans and budgets within approved plans.

Skills

Security leadership

Budget management

Investigations

Policy development

Coaching & mentoring

Emergency response planning

Education

High school diploma

Bachelor's degree in Criminal Justice or related field

Job description

The Director of Security at Rosen Hotels & Resorts organizes and oversees the hotel's security force, managing individual officers, schedules, and patrol routes. They ensure the safety and security of guests, employees, and company assets by following Company Standards and maintaining a drug-free, tobacco-free, and nicotine-free workplace.

Responsibilities:

• Responsible for short- and long-term planning and the management of the security operations of the hotel.
• Investigate all criminal and safety incidents.
• Complete accurate and concise reports of the investigation and findings.
• Develop and recommend the annual budget, annual security plans, and objectives for the hotel, and manage within those approved plans.
• Supervising the daily tours and operations of proprietary Security Officers, managing, and directing the operations of augmenting security personnel engaged for special events on the premises.
• Drafting and implementing security directives, policies, and procedures for the property, coordinating the implementation of security standards and operating procedures for the property
• Manage the hotel's MOD program.
• Organizing and managing special projects, events, and VIP visits at the property.
• Coaching and counseling security employees to reflect Rosen Hotels and Resorts service standards and procedures.
• Conducting Security and Safety training for Security staff and Security and Safety Awareness training for employees at the property.
• Maintain a good working relationship by developing a solid liaison program with all federal, state, and county law enforcement agencies.
• Approve the implementation, dissemination, and training of all security department policies and procedures.
• Oversees the issuing, usage, and ordering of all first aid supplies.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• Performs other duties as assigned

Experience/Qualifications:

• 5+ years of security, law enforcement, military, or hospitality security experience required.
• 3+ years of management experience managing security teams, including scheduling, performance management, coaching, and disciplinary actions required.
• Experience conducting criminal, safety, and workplace investigations and preparing detailed incident reports.
• Experience developing and implementing security policies, procedures, and emergency response plans.
• Experience managing departmental budgets, forecasting expenses, and controlling costs.
• Experience coordinating with local, state, and federal law enforcement agencies.
• Ability to lift to 25 lbs. consistently and 50 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent required.
• Bachelor's degree in Criminal Justice, Security Management, Business Administration, Hospitality Management, Public Administration, or a related field preferred.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.