F&B Supervisor

Rosen Hotels & Resorts; Orlando, Northern (FL, KY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance

On-site Clinic

401(k) Plan

Paid Time Off

Education Support

Discounts

Résumé du poste

Rosen Hotels & Resorts in Orlando is seeking an F&B Supervisor to support the F&B Manager by overseeing daily operations of assigned outlets and ensuring top-tier guest service. You will drive profitability and help train staff to meet company standards.

The role requires 2+ years in F&B, strong communication, and knowledge of safety regulations. This on-site position offers comprehensive benefits and opportunities for growth within a respected hospitality group.

Qualifications

• 2+ years of F&B experience required.
• Strong guest service and conflict resolution skills.
• Experience training, coaching, and motivating team members.
• Knowledge of food safety, sanitation, and health regulations.
• Ability to monitor operational performance and profitability.
• Excellent communication and interpersonal skills.
• Ability to lift up to 25 lbs consistently and 50 lbs infrequently.
• Must be legally eligible to work in the USA.

Responsabilités

• Provide assistance to the F&B Manager in overseeing daily operations of assigned F&B outlets.
• Ensure exceptional guest service in all F&B areas and address guest concerns.
• Monitor and optimize performance and profitability of F&B functions.
• Train and motivate staff, set performance goals, provide feedback.
• Collaborate with the F&B Manager to enforce policies.
• Stand, walk, and bend for extended periods during shifts.
• Maintain cleanliness and sanitation standards; follow safety protocols.
• Coordinate with other department heads for seamless operations.
• Assist in handling guest complaints and resolve issues professionally.
• Uphold policy compliance in the workplace.
• All other duties as assigned.

Connaissances

F&B experience

Guest service

Conflict resolution

Training & coaching

Food safety knowledge

Sanitation awareness

Operational performance

Effective communication

Physical stamina

Legal work USA

Formation

High school diploma or GED

Hospitality management degree preferred

ServSafe / Food Handler certification preferred

Description du poste

Rosen Shingle Creek | Food and Beverage | Full Time

Posted yesterday | Apply before November 5, 2026

Description

Summary:

The F&B Supervisor at Rosen Hotels & Resorts provides valuable support to the Food and Beverage Manager. They oversee assigned F&B outlets to ensure optimum performance, exceptional guest service, and maximum profitability. They play a vital role in training and motivating staff to meet and exceed goals based on Company Standards.

Responsibilities:

• Provide assistance to the Food & Beverage Manager in overseeing daily operations of assigned F&B outlets.
• Ensure exceptional guest service in all F&B areas, addressing and resolving guest concerns as needed.
• Monitor and optimize the performance and profitability of F&B functions, implementing strategies to achieve targets.
• Train and motivate staff, setting performance goals based on Company Standards and providing regular feedback.
• Collaborate with the Food & Beverage Manager to enforce the company's drug-free, tobacco-free, and nicotine-free policies.
• Stand, walk, and bend for extended periods during the shift to supervise operations effectively.
• Maintain cleanliness and sanitation standards in the F&B outlets, adhering to safety protocols.
• Communicate and coordinate with other department heads to ensure seamless interdepartmental operations.
• Assist in handling guest complaints and intercede when necessary to resolve issues professionally.
• Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
• All other duties as assigned.

Experience/Qualifications:

• 2+ years of previous F&B experience required.
• Strong guest service and conflict resolution skills.
• Experience training, coaching, and motivating team members.
• Knowledge of food safety, sanitation, and health regulations.
• Ability to monitor operational performance and profitability.
• Excellent communication and interpersonal skills.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
• Must be able to legally work in the USA

Education and Certification(s)/License(s):

• High school diploma or GED required; Associate's or Bachelor's degree in Hospitality Management preferred.
• Food Handler and/or ServSafe Certification preferred.

Summary:

The F&B Supervisor at Rosen Hotels & Resorts provides valuable support to the Food and Beverage Manager. They oversee assigned F&B outlets to ensure optimum performance, exceptional guest service, and maximum profitability. They play a vital role in training and motivating staff to meet and exceed goals based on Company Standards.

Responsibilities:

• Provide assistance to the Food & Beverage Manager in overseeing daily operations of assigned F&B outlets.
• Ensure exceptional guest service in all F&B areas, addressing and resolving guest concerns as needed.
• Monitor and optimize the performance and profitability of F&B functions, implementing strategies to achieve targets.
• Train and motivate staff, setting performance goals based on Company Standards and providing regular feedback.
• Collaborate with the Food & Beverage Manager to enforce the company's drug-free, tobacco-free, and nicotine-free policies.
• Stand, walk, and bend for extended periods during the shift to supervise operations effectively.
• Maintain cleanliness and sanitation standards in the F&B outlets, adhering to safety protocols.
• Communicate and coordinate with other department heads to ensure seamless interdepartmental operations.
• Assist in handling guest complaints and intercede when necessary to resolve issues professionally.
• Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
• All other duties as assigned.

Experience/Qualifications:

• 2+ years of previous F&B experience required.
• Strong guest service and conflict resolution skills.
• Experience training, coaching, and motivating team members.
• Knowledge of food safety, sanitation, and health regulations.
• Ability to monitor operational performance and profitability.
• Excellent communication and interpersonal skills.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
• Must be able to legally work in the USA

Education and Certification(s)/License(s):

• High school diploma or GED required; Associate's or Bachelor's degree in Hospitality Management preferred.
• Food Handler and/or ServSafe Certification preferred.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Childcare Financial Assistance
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• Excellent Career Growth Opportunities
• And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.