Director of School Operations & Service Delivery

Pearson; Jackson (MS); Remote; USD 130,000 - 140,000; Full time

Job summary

Pearson is seeking a Director of School Operations to lead operational excellence across a portfolio of Connections Academy schools. The role focuses on coaching, strategy execution, and scalable leadership to ensure schools are well-supported and meet student needs.

The DSO will work with principals, directors, and leadership teams to maintain compliance, sustainability, and operational readiness at scale, enabling enrollment growth while preserving student experience.

Qualifications

• 3-5 years proven leadership experience as a Principal or equivalent level required
• Advanced degree in Education or Management is required
• Virtual school leadership required
• Flexible
• Innovative
• Comfortable with technology
• Strong communications skills
• Data-driven and results-focused
• Ability to travel frequently

Responsibilities

• Portfolio-Level School Operations Leadership across multiple schools and leadership teams
• Operate at scale with enterprise-level coordination and governance
• Lead hiring and onboarding of school leaders; conduct performance evaluations
• Drive enrollment growth through operational readiness and reliability
• Partner with School Success Partner (SSP) to align accounts strategy with execution
• Support academic improvement initiatives established by the Academic Outcomes team
• Maintain Pearson values and compliance across all schools
• Manage and coach school leaders to ensure operational excellence

Education

Advanced degree in Education or Management

Job description

Pearson is seeking a Director of School Operations to lead operational excellence across a portfolio of Connections Academy schools. The role focuses on coaching, strategy execution, and scalable leadership to ensure schools are well-supported and meet student needs.

The DSO will work with principals, directors, and leadership teams to maintain compliance, sustainability, and operational readiness at scale, enabling enrollment growth while preserving student experience.