Director of Sales

MCI; Los Angeles (CA); Remote; USD 100,000 - 150,000; Full time

Job summary

A leading BPO company is seeking a Director of Sales to drive growth through strategic selling and client relationship development. The ideal candidate will have extensive experience in outside sales, particularly with large corporations. This role involves frequent travel and a focus on new business opportunities. Join a dynamic team that values innovation and excellence.

Benefits

Paid Time Off

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth Opportunities

Paid Training

Casual Dress Code

Qualifications

• 5-7 years of direct, outside sales experience.
• Proven ability to exceed sales quotas consistently.
• Experience selling to Fortune 500 companies.

Responsibilities

• Conduct cold calls and engage in lead generation activities.
• Prepare and present service proposals to prospective clients.
• Collaborate to develop effective sales strategies.

Skills

Communication

Organizational Skills

Time Management

Attention to Detail

Education

Bachelor's degree

Tools

MS Office Suite

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Remote Work-at-Home

We are seeking a seasoned and driven Director of Sales to join our team. The ideal candidate will excel at building relationships, identifying opportunities, and closing business. This role requires strategic selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client visits and presentations will be necessary. This position focuses on developing new business opportunities, with less emphasis on managing existing accounts or leading a sales team.

As a Director of Sales, you will play a pivotal role in driving growth and shaping the future of our business. If you are a motivated, results-driven professional with a passion for strategic sales, we encourage you to apply.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

• Lead Generation & Prospecting: Conduct cold calls, prospect, and engage in lead generation activities to maintain a robust sales pipeline.
• Client Relationship Development: Identify and connect with decision-makers within target organizations.
• Sales Presentations: Present and sell a range of customer experience measurement services, including mystery shopping, contact center services, merchandising, analytics, and consumer insight research.
• Strategic Sales Planning: Collaborate with team members to develop effective sales strategies tailored to client needs.
• Value Proposition Communication: Articulate the company’s value proposition in a way that resonates with potential clients.
• Program Development: Work with internal teams to design and propose profitable programs that align with client objectives.
• Competitive Awareness: Maintain a thorough understanding of market trends and competitors to inform sales strategies.
• Client Needs Assessment: Evaluate client needs and gauge interest during initial discussions.
• Proposal Development: Prepare and present service proposals and formal presentations to prospective clients, both virtually and in person.
• Adaptability: Stay informed about new product offerings and market strategies to maintain a competitive edge.

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates Are Highly Motivated and Dedicated, Possessing:

• Bachelor’s degree required.
• 5-7 years of direct, outside sales experience with a proven track record of selling complex, consultative services to large corporations, including Fortune 500 companies.
• Minimum of 5 years’ experience selling merchandising, mystery shopping, or research/information services to verticals such as Retail, Restaurant, Petro Convenience, Telecom, Grocery, CPG, Banking, and Hospitality.
• Proven ability to exceed sales quotas consistently.
• Experience building and maintaining relationships with C-suite executives.
• Exceptional attention to detail.
• Strong organizational and time management skills to thrive in a fast-paced environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and sales contact software.
• Track record of developing and implementing successful sales strategies.
• Exceptional communication and presentation skills.
• Willingness to travel frequently for client meetings and presentations.

Conditions of Employment

All MCI Locations

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We offer benefits including paid time off, incentives & rewards, health benefits, retirement savings, disability and life insurance, career growth opportunities, paid training, a fun work environment, and a casual dress code.

Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary, required to sit/stand for long periods, operate computers and office equipment, and occasionally move around the office to accomplish tasks.

Reasonable Accommodation

We provide reasonable accommodations as per the ADA policy. Please contact Human Resources if needed.

Diversity and Equality

We embrace diversity and maintain a work environment free from discrimination and harassment. All employment decisions are based on merit and qualifications.

About MCI (Parent Company)

MCI helps clients with CX and DX challenges through industry-leading solutions. Recognized as Iowa’s Fastest Growing Company in 2019, MCI operates multiple BPO and tech-enabled services across various locations, employing over 10,000 individuals.

Disclaimer

This description provides a general overview and is not all-inclusive. The employer reserves the right to revise the job description at any time. Employment can be terminated at any time for any reason.