Director of Resource Strategy & Capacity

WPP Company; New York (NY); Hybrid; USD 75,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Global opportunities

Job summary

WPP Production, the global production arm of WPP, is seeking a Director of Resource Management for North America. In this leadership role, you will architect a unified resourcing ecosystem spanning the US and Canada, guiding staffing, budgeting, and delivery across Origination, Studio, and Post-Production.

You will shift the organization from reactive staffing to a proactive capacity engine, establishing standards, governance, and cross-functional alignment to protect margins while enabling

Qualifications

• 8–10+ years in resource management, creative operations, or production management within an ad/production environment.
• Strong knowledge of production lifecycles across origination, studio, and post-production.
• Experience managing multi‑office talent pools and budgets with SOW alignment.

Responsibilities

• Oversee resource allocation across North America and liaise with offshore capabilities for cost-effective delivery.
• Balance workload and capacity, forecast bandwidth, and resolve resource clashes in real time.
• Design and implement an enterprise capacity operating model with clear RACI and governance.
• Translate pipeline demand into actionable resource plans with cross-functional teams.
• Collaborate with Delivery, Operations, Finance, and Client Leadership to optimize margins and utilization.

Skills

Resource management

Operations leadership

Cross‑functional collaboration

SOW management

Data-driven decisions

Tools

Smartsheet

Monday.com

Resource planning tools

Job description

WPP Production, the global production arm of WPP, is seeking a Director of Resource Management for North America. In this leadership role, you will architect a unified resourcing ecosystem spanning the US and Canada, guiding staffing, budgeting, and delivery across Origination, Studio, and Post-Production.

You will shift the organization from reactive staffing to a proactive capacity engine, establishing standards, governance, and cross-functional alignment to protect margins while enabling