Director, Creative Resource & Operations Strategy

Aquent (United States); San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Aquent, a global leader in beauty and specialty retail, seeks a Director of Creative Resource Planning & Operations to optimize how a large-scale creative and marketing organization allocates talent and resources across projects in North America.

In this visible leadership role, you will shape capacity forecasts, improve workflows, and implement scalable processes and technology to increase efficiency, justify staffing decisions, and elevate creative output.

Qualifications

• 10+ years of experience in creative operations, resource management, or related functions.
• Proven experience leading resource planning and capacity management across large-scale organizations.
• Strong understanding of marketing workflows and creative production processes.

Responsibilities

• Lead enterprise-level resource and capacity planning across multiple creative, marketing, and production functions.
• Develop and maintain capacity forecasts, utilization models, staffing plans, and allocation strategies.
• Identify constraints and risks, and adjust plans to support business needs.
• Translate priorities into actionable workforce plans with leadership.
• Coordinate work allocation across internal teams, external agencies, freelancers, and contractors.
• Establish frameworks to decide when to work internally vs. with partners or AI-enabled solutions.
• Support budgeting and make recommendations balancing quality, speed, cost, and talent.

Skills

Resource planning

Capacity management

Cross-functional leadership

Analytical thinking

Workflow optimization

Stakeholder management

Tools

Adobe Workfront

Monday.com

Asana

Smartsheet

Job description

Aquent, a global leader in beauty and specialty retail, seeks a Director of Creative Resource Planning & Operations to optimize how a large-scale creative and marketing organization allocates talent and resources across projects in North America.

In this visible leadership role, you will shape capacity forecasts, improve workflows, and implement scalable processes and technology to increase efficiency, justify staffing decisions, and elevate creative output.