Director of Reconciliation & Operations Control

Broadridge; New Jersey; Hybrid; USD 165,000 - 180,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge in New Jersey is seeking an Operations Reconciliation Director to lead reconciliations across high-volume processes, ensuring timely, contract‑compliant services to clients and strong control environments.

You will manage teams, collaborate with clients and internal partners, and use KPI and risk data to drive improvements while maintaining escalation and remediation discipline.

Qualifications

• Experience leading reconciliation/operations control in financial services.
• Experience delivering against SLAs, KPIs, and client commitments.
• Strong knowledge of internal controls, risk, audit readiness, and issue remediation.

Responsibilities

• Direct daily reconciliation and control activities across clients and processes, ensuring SLAs and contractual requirements are met.
• Establish ownership, review standards, and escalation thresholds for reconciliations and high‑risk items.
• Oversee control reporting, completeness, timeliness, accuracy, and remediation progress.
• Lead root‑cause analysis and strengthen preventive/detective controls.
• Maintain audit‑ready evidence, SOPs, and process documentation; support audits and inquiries.
• Manage capacity, coverage, and contingency plans for volume changes and business continuity.

Skills

Reconciliation leadership

Excel advanced

IntelliMatch

Stakeholder management

Analytical thinking

Education

Bachelor's degree in business/finance/operations

Master's degree or certifications (Series 99/7)

Tools

IntelliMatch

Excel

Job description

Broadridge in New Jersey is seeking an Operations Reconciliation Director to lead reconciliations across high-volume processes, ensuring timely, contract‑compliant services to clients and strong control environments.

You will manage teams, collaborate with clients and internal partners, and use KPI and risk data to drive improvements while maintaining escalation and remediation discipline.