Director of Property Operations & Growth

100KCrossing; Cincinnati (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

ES Property Management in Cincinnati, OH is seeking a Director of Property Operations to oversee a growing residential portfolio, lead maintenance operations, financial performance, resident services, and process improvements. The role drives scalability, standardization, and systemization across properties.

The position emphasizes building teams, guiding operations, managing vendor partnerships, and delivering exceptional resident experiences while expanding portfolio value and efficiency.

Qualifications

• 5+ years of progressive property management leadership experience.
• Experience overseeing multiple properties or portfolios.

Responsibilities

• Lead day-to-day operations for a growing residential property portfolio.
• Oversee maintenance operations, service quality, and vendor relationships.
• Manage accounts receivable/payable, rent entries, reconciliations, and financial reporting.
• Drive process improvement, KPI tracking, and data-driven decision making.
• Coach and develop Assistant Property Managers and leasing staff.

Skills

Leadership

Financial acumen

Operations management

Communication

Problem solving

Process improvement

Vendor management

Team development

Tools

Rent Manager (PMS)

AI-enabled tools

Job description

ES Property Management in Cincinnati, OH is seeking a Director of Property Operations to oversee a growing residential portfolio, lead maintenance operations, financial performance, resident services, and process improvements. The role drives scalability, standardization, and systemization across properties.

The position emphasizes building teams, guiding operations, managing vendor partnerships, and delivering exceptional resident experiences while expanding portfolio value and efficiency.