Director of Portfolio Strategy & Customer Impact

GreatAmerica Bank National Association; Cedar Rapids (IA); Hybride; USD 140 000 - 200 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangements

401(k) and Company Match

Annual Profit Sharing

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Tuition Assistance

Education and Career Planning Benefits

Networking Opportunities

Leadership Development Opportunities

Parental Leave

Gym Reimbursement

Résumé du poste

GreatAmerica Bank National Association seeks a Director of Portfolio Management to lead policy, training, hiring, and succession planning within Corporate Operations. You will drive customer service excellence, monitor performance trends, and guide strategic initiatives across the portfolio function.

The role requires deep leadership, cross-functional collaboration, and the ability to translate data insights into improved outcomes for customers and the organization.

Qualifications

• Bachelor’s degree in business, finance, or related field.
• 7+ years in operations or Portfolio Management with leadership experience.
• Strong coaching, mentoring, and executive presence to present insights clearly to senior leaders.

Responsabilités

• Establish portfolio strategies balancing relationships, risk, delinquency, and financial performance.
• Define early-intervention approaches for payment barriers.
• Allocate resources based on business needs and risk.
• Set expectations and drive results through leadership.

Connaissances

Leadership

Executive presence

Strategic communication

Adaptability

Data-driven decisions

Technology fluency

Formation

Bachelor’s degree in business/finance

Outils

Microsoft Office Suite

InfoLease/Salesforce

OnBase/Etactics/ Vision

Description du poste

GreatAmerica Bank National Association seeks a Director of Portfolio Management to lead policy, training, hiring, and succession planning within Corporate Operations. You will drive customer service excellence, monitor performance trends, and guide strategic initiatives across the portfolio function.

The role requires deep leadership, cross-functional collaboration, and the ability to translate data insights into improved outcomes for customers and the organization.