Director of Player Development & Loyalty Growth

Mohegan Sun; Montville (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

Mohegan Sun in Montville, CT seeks a seasoned Player Development Executive to drive revenue by soliciting preferred players, managing accounts, and cultivating loyalty. The role focuses on attracting new business, reserving offers per marketing guidelines, and promoting return visits to Mohegan Sun.

You will support marketing events and strive to exceed targets. The ideal candidate has five years of experience, excellent communications skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• Five years of experience as a Player Development Executive.
• Excellent written and verbal communication skills.
• Intermediate knowledge of Word, Excel and Outlook.

Responsibilities

• Solicit new and inactive players for a qualified gaming segment and cultivate leads.
• Manage player accounts based on activity, points, and profitability.
• Issue compliments and reserve offers per marketing guidelines.
• Build player loyalty and promote return visits by maintaining coded database contacts.
• Greet preferred guests and support on-site and off-site marketing events.
• Meet or exceed revenue targets for identified guest lists.

Skills

Communication

Relationship building

Networking

Sales mindset

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Mohegan Sun in Montville, CT seeks a seasoned Player Development Executive to drive revenue by soliciting preferred players, managing accounts, and cultivating loyalty. The role focuses on attracting new business, reserving offers per marketing guidelines, and promoting return visits to Mohegan Sun.

You will support marketing events and strive to exceed targets. The ideal candidate has five years of experience, excellent communications skills, and proficiency with Word, Excel, and Outlook.