Director of People Support

HHM Hospitality; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401k Company Match

Paid Time Off

Travel Discounts

Educational/Professional Development

Technology Reimbursements

Bonuses and Incentives

Job summary

HHM Hotels in Tampa seeks a Director of People Support to lead human resources at the property level. You will oversee recruitment, employee relations, training and development, and HR compliance while partnering with hotel leadership to strengthen engagement and culture.

The role focuses on implementing people practices, supporting growth in the Tampa market, and driving a positive workplace environment aligned with HHM core values.

Qualifications

• Bachelor's degree in HR or related field.
• 3–5 years HR experience, hotel HR preferred.
• Experience leading recruitment, employee relations and training initiatives.

Responsibilities

• Oversee recruitment, interviewing and selection for the property.
• Guide employee relations and build a positive workplace culture.
• Develop and implement training programs for staff.
• Ensure HR compliance with state, federal and local laws.
• Partner with hotel leadership to align people practices with brand standards.
• Manage benefits, payroll support and leave administration in coordination with centralized team.
• Support performance management and recognition initiatives.

Skills

Talent acquisition

Employee relations

Training & development

HR compliance

Education

Bachelor's Degree in Human Resources

Job description

Overview

Opportunity: Director of People Support (Human Resources)

HHM Hotels is expanding our footprint in the Tampa market and seeking a People Support Director to lead human resources at the property level. In this role, you will oversee recruitment, employee relations, training and development, and HR compliance. Partnering with hotel leadership, you will strengthen employee engagement, guide people practices, and build a positive workplace culture while supporting our growth in the Tampa market.

Potential Career Path

Regional Director of People Support – Corporate People Support Director

Essential Job Functions

• Coordinate with HHM Hotels centralized People Support functionalteamsto ensure benefits, compensation, leave of training and employee relations programs are effectively communicated and administered at the property level.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection by hotel managers of the best qualified candidates.
• Process new hires consistent with established standards and applicable state, federal and local laws and regulations.
• Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.
• Develop and/or implement training programs as needed.
• Perform activities relate to creating and maintaining a performance drive culture that recognizes and rewards good performance and effectively addresses poor performance in a manner consistent with established standards and procedures.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Bachelor’s Degree in Human Resources or a related field.
• 3 -5 years previous Human Resources experience, hotel HR experience preferred.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Quarterly Bonuses and Incentives

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It