Director of Patient Observation Operations

Compass Group USA; New Orleans (LA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare, a Compass Group company, seeks a Director to lead Patient Observation services. You will oversee supervisors, finances, client relations, patient and customer satisfaction, program quality standards, and performance improvement.

You will plan, organize, direct, and control Patient Observation and hospital activities, ensuring regulatory compliance and alignment with facility goals while collaborating with other departments.

Qualifications

• Four year college degree or equal related experience required.
• Previous hospital patient transportation experience preferred.
• Supervision of staff employees required.
• Ability to analyze and interpret financial and other data.
• General business acumen.
• Excellent interpersonal skills.
• Service/quality attitude.
• Ability to plan, organize, and achieve effective time management.
• Ability to work under pressure and meet established goals and objectives.
• Public speaking skills a must.

Responsibilities

• Responsible for the effective leadership of Patient Observation services including management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity.
• Responsible for the overall planning, organizing, directing and controlling of Patient Observation and hospital activities.

Skills

Leadership

Financial analysis

Client relations

Interpersonal skills

Public speaking

Time management

Quality improvement

Education

Four year college degree or equal related experience

Tools

TeamChimes/TeamTransport

Job description

Crothall Healthcare, a Compass Group company, seeks a Director to lead Patient Observation services. You will oversee supervisors, finances, client relations, patient and customer satisfaction, program quality standards, and performance improvement.

You will plan, organize, direct, and control Patient Observation and hospital activities, ensuring regulatory compliance and alignment with facility goals while collaborating with other departments.