Director of Patient Observation Services

Crothall Healthcare; New Orleans (LA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks a Director to lead Patient Observation services in a hospital setting. You will manage supervisors, finances, client relations, patient satisfaction, and program quality standards, while planning and directing hospital activities.

You will oversee budgets, coordinate transport with other departments, and ensure regulatory compliance, delivering high-quality service and staff performance in a fast-paced environment.

Qualifications

• Four year college degree or equal related experience required.
• Previous hospital patient transportation experience preferred.
• Supervision of staff employees required.
• Ability to analyze and interpret financial and other data.
• General business acumen.
• Excellent interpersonal skills.
• Service/quality attitude.
• Ability to plan, organize, and achieve effective time management.
• Ability to work under pressure and meet established goals and objectives.
• Public speaking skills a must.

Responsibilities

• Responsible for the effective leadership of Patient Observation services including supervision, finances, client relations, and patient satisfaction.
• Oversee planning, organizing, directing and controlling of Patient Observation and hospital activities.
• Develop and manage department operating budget and financial data accuracy.
• Coordinate transportation activities with other hospital departments and maintain records.
• Establish work standards, policies, and procedures for departmental operations.
• Ensure regulatory compliance and proactive achievement of facility goals.

Skills

Interpersonal skills

Public speaking

Financial data analysis

Business acumen

Time management

Planning & organizing

Under pressure

Education

Four year college degree or equal related experience

Tools

TeamChimes

TeamTransport

Operations software

Job description

Crothall Healthcare, a Compass Healthcare company, seeks a Director to lead Patient Observation services in a hospital setting. You will manage supervisors, finances, client relations, patient satisfaction, and program quality standards, while planning and directing hospital activities.

You will oversee budgets, coordinate transport with other departments, and ensure regulatory compliance, delivering high-quality service and staff performance in a fast-paced environment.