Director of Patient Care Services

Full Spectrum Search Group; Westborough (MA); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

Full Spectrum Search Group is seeking a Hospice Director of Patient Services to lead Eastern MA hospice operations from a new Westborough office. You will oversee patient-care coordination, clinical staff, and operational continuity across a distributed census of about 40 patients.

This leadership role requires strong communication and relationship-building with nurses, interdisciplinary team members, referral partners, and the local community. Equal opportunity employer.

Qualifications

• Hospice leadership experience with staff oversight and day-to-day operations.
• Experience supporting a geographically distributed hospice team or multi-area territory.
• Ability to lead clinical staff while focusing on patient and family needs.
• Experience in hospice interdisciplinary care models and coordinating with intake.

Responsabilités

• Provide clinical leadership and operational oversight for hospice services in the Eastern MA territory.
• Support nurses and clinical team members across Westborough and other areas.
• Coordinate patient-care priorities across the hospice interdisciplinary team.
• Partner with intake to transition intake operations into the Westborough office.
• Maintain census and staffing visibility for approximately 40 patients.
• Establish consistent clinical workflows and a strong local team presence as the Westborough office opens.
• Build productive relationships with staff, patients, families, and community partners.

Connaissances

Hospice leadership

Staff oversight

Care coordination

Interdisciplinary collaboration

Strong communication

Relationship management

Description du poste

Hospice Director of Patient Services

Hospice | Westborough, MA

Full Spectrum Search Group is a full-service healthcare recruiting agency specializing in post-acute leadership and healthcare administration, serving skilled nursing, senior living, home health, hospice, home care, and the providers and technologies that support the post-acute space.

We are representing a hospice provider expanding its Massachusetts office presence with the addition of a Hospice Director of Patient Services supporting Eastern MA.

This is a hands‑on clinical leadership opportunity for an experienced hospice leader who can provide consistent oversight across a geographically distributed territory while helping establish a new Westborough office presence. You will support patient‑care coordination, clinical staff, and operational continuity as the local team grows.

Three Uniques

• Help support the launch of a new Westborough, MA office.
• Lead hospice clinical operations across an Eastern MA territory with an estimated census of approximately 40 patients.
• Step into an established local care infrastructure, including nurses supporting the southern territory, northern territory, and Westborough, plus an intake team member transitioning to the new office.

Position Summary

The Hospice Director of Patient Services provides clinical leadership for an Eastern MA hospice territory based from the new Westborough office. This role is suited for a seasoned hospice clinical leader who understands how to coordinate care, support field clinicians, and maintain strong communication across a multi‑area service territory.

You will play a central role in supporting the clinical team and ensuring patients, families, referral partners, and interdisciplinary team members receive responsive, coordinated hospice care.

Key Responsibilities

• Provide clinical leadership and operational oversight for hospice services across the Eastern MA territory.
• Support nurses and clinical team members working across the Westborough, southern, and northern coverage areas.
• Coordinate patient‑care priorities and communication across the hospice interdisciplinary team.
• Partner with intake resources to support an effective transition of intake operations into the Westborough office.
• Maintain visibility into census needs, staffing coverage, and patient‑care coordination for an estimated census of approximately 40.
• Help establish consistent clinical workflows and a strong local team presence as the Westborough office opens.
• Build productive working relationships with hospice staff, patients, families, and community referral partners throughout the territory.

Qualifications

• Hospice clinical leadership experience with responsibility for staff oversight, patient‑care coordination, and day‑to‑day clinical operations.
• Experience supporting a geographically distributed hospice team or multi‑area service territory.
• Demonstrated ability to lead clinical staff while maintaining focus on patient and family needs.
• Experience working within hospice interdisciplinary care models and coordinating across clinical and intake functions.
• Ability to work from and support a Westborough, MA‑based office and cover the surrounding Eastern MA territory.
• Strong communication, organization, and relationship‑management skills.

Full Spectrum is an equal opportunity search firm. We recruit candidates without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, medical condition, marital status, veteran status, or any other protected characteristic under local, state or federal law. #IND1