Regional Director of Clinical Services

Ascend Health; Worcester (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare benefits

401(k) retirement plan

Paid time off

Mileage reimbursement

Career growth and advancement

Job summary

Ascend Hospice in Worcester, MA seeks an experienced Registered Nurse to join our leadership team as Regional Director of Clinical Services. This role oversees hospice clinical services, provides leadership to regional teams, and ensures compassionate patient care in alignment with regulatory standards.

The position requires a MA RN license, at least five years of nursing experience with two in management, and the ability to travel within the region.

Qualifications

• Five years of nursing experience with at least two years in supervision or management.
• Current RN license to practice in Massachusetts, with licensure in other states as applicable.
• Ability to travel within the assigned region and a valid driver’s license.

Responsibilities

• Oversee the planning, implementation, coordination, and supervision of hospice clinical services.
• Provide leadership to regional managers and clinical teams to ensure compassionate patient care.
• Coordinate staffing, on-call coverage, and staff assignments; support performance improvement initiatives.
• Review caseloads, assess patient needs, and participate in interdisciplinary team meetings.
• Ensure accurate clinical documentation and regulatory compliance; support staff development and coaching.
• Collaborate with administrator to resolve care delivery challenges and support survey readiness.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor’s degree in nursing

Job description

Regional Director of Clinical Services – Hospice

Ascend Hospice | Worcester, MA

Lead with compassion. Support clinical excellence. Make a meaningful difference.

Ascend Hospice is seeking an experienced Registered Nurse to join our leadership team as a Regional Director of Clinical Services in Worcester, Massachusetts. Reporting to the Administrator, this position oversees the planning, implementation, coordination, and supervision of hospice clinical services. The Regional Director provides leadership to Regional Managers and clinical teams, supporting compassionate patient care, staff development, regulatory compliance, and effective use of resources.

Key Responsibilities

• Oversee the delivery of individualized hospice services to patients and families in accordance with Ascend Hospice policies and applicable regulatory standards.
• Provide leadership, guidance, and support to Regional Managers and clinical personnel.
• Coordinate staffing, patient assignments, on-call coverage, and coverage for staff time off.
• Review caseloads and adjust assignments in collaboration with the Administrator.
• Lead and participate in interdisciplinary team meetings to review patient needs, clinical information, and plans of care.
• Support the development, review, and revision of patient and family care plans.
• Monitor clinical documentation and medical records for accuracy, completeness, and compliance.
• Identify opportunities to improve clinical services and participate in performance improvement initiatives.
• Assist with staff selection, onboarding, orientation, and ongoing education.
• Conduct supervisory visits, evaluate clinical performance, and provide coaching and feedback.
• Identify staff development needs and assist with training and in-service programs.
• Collaborate with the Administrator and clinical management team to resolve care delivery challenges.
• Support survey readiness and cooperate with inspections by authorized agencies.
• Promote patient privacy, dignity, safety, and confidentiality.

Required Qualifications

• Bachelor’s degree in nursing or a related field.
• Current RN license to practice in Massachusetts; licensure in additional states of employment as applicable.
• At least five years of nursing experience, including at least two years in a supervisory or management role.
• Valid driver’s license and ability to travel within the assigned region.
• Strong leadership, communication, organizational, and problem-solving skills.
• Demonstrated knowledge of clinical documentation, service coordination, and case management.
• Ability to collaborate with interdisciplinary teams and support staff development.

Preferred Qualifications

• Master’s degree.
• Previous hospice experience.
• Hospice certification.

About Ascend Hospice

Ascend Hospice is part of the Ascend family of healthcare companies. We are dedicated to providing compassionate care that honors the dignity, comfort, and wishes of patients and their families. Through collaboration, respect, and clinical excellence, we support our patients, families, and associates throughout the hospice journey.

What We Offer

• Competitive compensation
• Comprehensive healthcare benefits
• 401(k) retirement plan
• Paid time off
• Mileage reimbursement
• Career growth and advancement opportunities

Join a team committed to supporting patients, families, and the professionals who care for them. Ascend Hospice is an Equal Opportunity Employer. EEO/AA/M/F/DV #APPLOINURSE