Hospice Director of Clinical Services

Harmonyhospicema; Chicopee (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Lead a dedicated team

Collaborative and supportive work env.

Professional development and growth

Job summary

Harmony Hospice, LLC is seeking a compassionate Director of Clinical Services to lead our clinical operations in Chicopee, MA. This role requires a registered nurse with leadership experience to oversee high-quality hospice care and ensure patient dignity and family support.

As a key member of the leadership team, you will supervise clinical staff, perform audits, and ensure compliance with CHAP standards and state/federal regulations while maintaining strong community relations.

Qualifications

• RN license in Massachusetts
• Graduate of an accredited School of Nursing
• At least 1 year of supervisory experience
• Ability to market and deal tactfully with customers and the community
• Knowledge of business management, governmental regulations, and CHAP standards
• Strong communication skills, both written and verbal

Responsibilities

• Coordinate and oversee all direct and indirect patient services by clinical personnel
• Provide supervision and guidance to clinical staff to ensure quality and standards
• Perform chart audits and gather data for QAPI activities
• Appraise staff performance during probation and annually
• Identify patient needs and determine home care appropriateness
• Maintain patient records and ensure compliance with laws and CHAP standards
• Assist with orientation of new staff and participate in audits and QAPI
• Maintain adequate medical supplies
• Oversee orientation of new personnel and in-services for current staff
• Ensure Medicare, State, and CHAP regulations are followed by staff

Skills

Registered Nurse

Supervisory experience

Leadership

Communication skills

Education

BSN or equivalent

Job description

Hospice Director of Clinical Services

Harmony Hospice, LLC is seeking a compassionate and visionary Director of Clinical Services to lead our clinical operations in Chicopee, MA. As a key member of our leadership team, you will be responsible for overseeing the provision of high-quality hospice care, ensuring the comfort, dignity, and support of our patients and their families. If you are a registered nurse with a passion for delivering exceptional patient care and leadership experience.

Responsibilities

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
• Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance of standards
• Perform chart audits and gather data for QAPI activities
• Appraise clinical staff performance during their probationary period and annually
• Identify and evaluate patient needs and appropriateness of home care
• Maintain patient clinical records and assure compliance with local, state, and federal laws as well as CHAP standards of care
• Assist with the orientation of new staff and participate in audits, IDG meetings, and QAPI
• Maintain adequate and appropriate Medical Supplies
• Responsible for orientation of new personnel and in-services for current staff
• Ensure Medicare, State, and CHAP regulations are followed by all clinical staff

Requirements

• Graduate of an accredited School of Nursing
• Registered Nurse licensed by the state of Massachusetts
• At least one (1) year of supervisory experience
• Ability to market and deal tactfully with customers and the community
• Knowledge of business management, governmental regulations, and CHAP standards
• Ability to communicate well, both verbally and in writingSelf-confidence and positive attitude toward self and others, with a commitment to goal achievement

What We Offer

• Competitive salary range of $110,000 - $120,000 annually
• Opportunity to lead a dedicated team of healthcare professionals
• Collaborative and supportive work environment
• Professional development and growth opportunities