Director of Operations & Team Development | Flexible Hours

Workstream; Manchester (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Competitive pay

Positive atmosphere

401(k) with employer matching

Free meal benefits

Job summary

COR Restaurant Services, LLC is seeking a Director-level leader at a Chick-fil-A location to oversee a defined area of the business, coach teams, and drive operational excellence while maintaining a positive work culture.

The role emphasizes coaching, communication, team-building, staffing with Interim Managers, achieving strategic goals monthly and quarterly, and adherence to sanitation procedures; requires leadership experience in customer service or production and a strong work ethic.

Qualifications

• Experience as a leader in the customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Treats others with honor, dignity, and respect.
• Must be an excellent coach, communicator, and team builder.

Responsibilities

• Oversee and be responsible for a defined area of the business.
• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Skills

Leadership

Coaching

Communication

Team building

Customer service leadership

Production environment

Fast-paced environments

Respectful leadership

Tools

Operational policies

Job description

COR Restaurant Services, LLC is seeking a Director-level leader at a Chick-fil-A location to oversee a defined area of the business, coach teams, and drive operational excellence while maintaining a positive work culture.

The role emphasizes coaching, communication, team-building, staffing with Interim Managers, achieving strategic goals monthly and quarterly, and adherence to sanitation procedures; requires leadership experience in customer service or production and a strong work ethic.