Director of Operations — Flexible Hours & Growth

Chick-fil-A; Bradenton (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible hours

Competitive pay

Positive atmosphere

Employer-subsidized health insurance

Dental insurance

Vision insurance

401(k) Matching

Paid Time Off

Job summary

Bayside Hospitality, Inc. in Bradenton, FL, is seeking a Director-level leader for Chick-fil-A to oversee Team Members and Team Leaders, driving operational excellence and a positive work culture.

You will collaborate with Operators and Senior Leaders to meet ambitious goals, build repeatable systems, coach staff, and ensure staffing, safety, and brand standards are upheld in a fast-paced environment. This role offers flexible hours and strong advancement opportunities.

Qualifications

• Experience as a leader in the customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Strong coaching and communication skills.

Responsibilities

• Oversee and be responsible for a defined area of the business.
• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Operator and Senior Leadership to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Skills

Leadership

Coaching

Communication

Staffing

Team building

Customer service

Operations knowledge

Job description

At Chick-fil-A®, we are seeking developed Director level leaders to support the business. Directors will oversee Team Members and Team Leaders in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Directors are tasked with ensuring we are meeting and exceeding our high goals and standards and will be entrusted with a specific area of the business. Perks of being a Director include flexible hours, competitive pay, and a positive atmosphere!

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Excellent career advancement opportunities
• Flexible scheduling (and closed on Sundays)
• Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members
• Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
• Learning first-hand from an experienced Operator and Senior Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Advancement opportunities
• Scholarship opportunities
• Competitive pay
• Free or Discounted Meals
• 401(k) Matching
• Paid Time Off starting at 1 year

Responsibilities

• Oversee and be responsible for a defined area of the business.
• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Operator and Senior Leadership to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Requirements

• Able to create strong repeatable systems that ensure “Operational Excellence”.
• Ability to build and develop Team members’ and Team Leaders’ leadership skills.
• Ability to handle multiple tasks at once.
• Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Positive attitude.
• Experience as a leader in the customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Treats others with honor, dignity, and respect.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

As an equal opportunity employer, Bayside Hospitality, Inc. considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.