Director of Operations Programs & Standards (Hybrid)

Bitfarms; New York (NY); Hybrid; USD 185,000 - 225,000; Full time

Benefits offered by this job

Year-end bonus

Sign-on equity

Yearly equity grant

Hybrid work in NYC

Job summary

Keel Infrastructure seeks a Director, Operations Programs & Standards in New York City to own the operational standard across the site portfolio, including templates, acceptance criteria, KPI definitions, and document governance. This role ensures operator content adheres to Keel standards rather than proprietary practices.

The role interfaces with the delivery organization and maintains the operations VDR standard, turnover content, and remote audit support.

Qualifications

• 10+ years in critical facilities operations with program ownership
• Experience on the owner side of outsourced FM relationships preferred
• Experience building program infrastructure—standards, templates, acceptance processes
• Strong document control, audit, and standards-writing capability
• Executive-quality written reporting

Responsibilities

• Own Ops VDR standard and submittals program portfolio-wide
• Define and maintain KPI framework for all sites
• Own CMMS and document management governance
• Align Ops VDR standard with turnover docs templates
• Provide remote audit backstop to onsite QA/QC
• Standardize operating model across portfolio for new builds
• Publish periodic operations program and standards performance reporting

Skills

Critical facilities operations

Operations programs

Asset management

Procedures governance

CMMS program standards

Document governance

Executive-quality reporting

Tools

CMMS

Job description

Keel Infrastructure seeks a Director, Operations Programs & Standards in New York City to own the operational standard across the site portfolio, including templates, acceptance criteria, KPI definitions, and document governance. This role ensures operator content adheres to Keel standards rather than proprietary practices.

The role interfaces with the delivery organization and maintains the operations VDR standard, turnover content, and remote audit support.