Director of Operations & Growth Leader

TN HomeBuyers; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive starting salary with bonus

Medical, dental, and vision insurance

Paid holidays and vacation

Retirement plan with company match

Job summary

TN HomeBuyers in Nashville seeks an experienced Director of Operations to strengthen business operations, develop capable managers, and drive measurable improvements in financial and operational performance. This hands‑on leader will build efficient workflows, establish strong management practices, and work closely with commercial leadership to improve productivity and accountability.

The role demands diagnosing problems, implementing solutions, and coaching leaders to deliver reliable results

Qualifications

• Proven operating experience with P&L or operating-budget responsibility.
• History of improving profitability and productivity.
• Experience building, developing, and managing department leaders or managers.
• Proven ability to implement operational improvements and management systems.
• Strong financial and commercial acumen with ability to interpret P&L statements and cost structures.
• Experience using CRM platforms, preferably Salesforce, with dashboards/reporting.
• Ability to work alongside sales/marketing leadership to support profitability.
• Hands-on, lean, owner-led mindset.
• Experience in related real estate investment/operations is beneficial.

Responsibilities

• Drive measurable improvements in profitability, operational efficiency, and productive capacity through disciplined resource management, process improvement, and team development.
• Manage budgets, staffing, productivity, and performance within assigned operating functions, coordinating with leadership to strengthen execution.
• Develop capable managers through clear expectations, regular coaching, and accountability for results.
• Evaluate staffing levels and capacity to align resources with business needs, including difficult personnel decisions.
• Establish and maintain systems: KPI scorecards, meetings, SOPs, and cross-functional workflows.
• Use financial reporting, dashboards, and data to identify gaps and implement corrective actions.
• Partner with leadership to strengthen coordination between sales, marketing, lead generation, and operations.
• Identify recurring inefficiencies and implement sustainable process improvements to reduce waste and increase capacity.
• Improve management accountability and ensure commitments and actions are completed.
• Foster a professional, high-performing culture aligned with TN HomeBuyers' values.

Skills

P&L responsibility

Operational leadership

Financial acumen

Salesforce

Dashboards

Team development

Problem-solving

Lean/entrepreneurial

Cross-functional collaboration

Tools

Salesforce

Job description

TN HomeBuyers in Nashville seeks an experienced Director of Operations to strengthen business operations, develop capable managers, and drive measurable improvements in financial and operational performance. This hands‑on leader will build efficient workflows, establish strong management practices, and work closely with commercial leadership to improve productivity and accountability.

The role demands diagnosing problems, implementing solutions, and coaching leaders to deliver reliable results