Director of Operations

Kpcjanitorial; Nashville (TN); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

K. Payne Contracting, LLC in Nashville, TN is seeking a driven Director of Operations to lead and optimize day-to-day business operations. This high-impact leadership role offers the chance to shape processes, build teams, and drive efficiency in a fast-paced construction environment.

You will oversee daily operations, develop policies, manage budgets, and monitor KPIs to align with strategic goals. The role emphasizes operational excellence, talent development, succession planning, and

Responsibilities

• Direct and oversee daily operations across departments.
• Develop and implement operational policies, procedures, and best practices.
• Ensure operational activities support organizational goals and objectives.
• Monitor KPIs and operational metrics.
• Collaborate with executive leadership to develop strategic plans.
• Identify opportunities for growth, cost reduction, and process improvement.
• Lead organizational change initiatives and operational transformation projects.
• Develop short-term and long-term operational goals.
• Prepare and manage departmental budgets.
• Monitor operational expenses and ensure cost-effective resource allocation.
• Analyze financial performance and recommend improvements.
• Support forecasting and business planning activities.
• Recruit, train, mentor, and evaluate managers and staff.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Establish performance expectations and conduct regular reviews.
• Develop succession planning strategies for key operational roles.

Job description

Benefits

• Employee discounts
• Paid time off

About the Role

K. Payne Contracting, LLC is looking for a driven and experienced Director of Operations to lead and optimize our day-to-day business operations in Nashville, Tennessee. This is a high-impact leadership role where you'll have the opportunity to shape processes, build teams, and help take a growing contracting company to the next level. If you thrive in a fast-paced construction environment and love turning chaos into efficiency, we want to hear from you.

The Director of Operations is responsible for overseeing daily business operations, improving organizational efficiency, managing resources, and ensuring operational goals align with strategic objectives. This role leads operational teams, develops performance standards, and drives continuous improvement initiatives across the organization.

Key Responsibilities

Operational Leadership

• Direct and oversee daily operations across departments.
• Develop and implement operational policies, procedures, and best practices.
• Ensure operational activities support organizational goals and objectives.
• Monitor key performance indicators (KPIs) and operational metrics.

Strategic Planning

• Collaborate with executive leadership to develop strategic plans.
• Identify opportunities for growth, cost reduction, and process improvement.
• Lead organizational change initiatives and operational transformation projects.
• Develop short-term and long-term operational goals.

Financial Management

• Prepare and manage departmental budgets.
• Monitor operational expenses and ensure cost-effective resource allocation.
• Analyze financial performance and recommend improvements.
• Support forecasting and business planning activities.

Team Leadership & Development

• Recruit, train, mentor, and evaluate managers and staff.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Establish performance expectations and conduct regular reviews.
• Develop succession planning strategies for key operational roles.

About Us

K. Payne Contracting, LLC is a trusted contracting company proudly serving the Nashville, TN area with a commitment to quality craftsmanship and reliable service. Our clients choose us for our attention to detail, integrity, and ability to deliver results on time and on budget. We foster a team-first culture where employees are valued, supported, and given the tools they need to succeed and grow.