Director of Operations - Elite Private Club Leader

BoardRoom magazine; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Scioto Country Club in Columbus, OH, seeks a Director of Operations to lead daily operations across facilities and services, delivering exceptional member experiences. The DO will be a highly visible, engaging presence, collaborating with the GM/COO and CFO on budgets, policies, and service improvements.

The ideal candidate brings a track record in premier club operations, staff development, and strategic planning to elevate the club’s standards and member satisfaction.

Qualifications

• Five years of management experience in high-end clubs or similar environments.
• Understanding of premier club experience and ability to execute it.
• Experience with facilities, membership management, and club operations.
• Knowledge of HR policies, financial acumen, and F&B operations.

Responsibilities

• Ensure smooth daily operations in a high-service club environment.
• Engage with members, guests, and staff; implement improvements with GM/COO.
• Hire, train, and develop staff; plan long-range staffing.
• Foster a culture of continuous improvement and teamwork.
• Assist in annual operating and capital budgeting with GM/COO and CFO.
• Develop and promote creative member events.

Skills

Management experience

Leadership

Budgeting

Communication skills

Member experience focus

Education

Hospitality management

Tools

Jonas Software

Microsoft Office

Job description

Scioto Country Club in Columbus, OH, seeks a Director of Operations to lead daily operations across facilities and services, delivering exceptional member experiences. The DO will be a highly visible, engaging presence, collaborating with the GM/COO and CFO on budgets, policies, and service improvements.

The ideal candidate brings a track record in premier club operations, staff development, and strategic planning to elevate the club’s standards and member satisfaction.