Director of Operations

MarcJax; New Jersey; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Executive Bonus Structure

Professional growth opportunities

Job summary

MarcJax is seeking a high-level Director of Operations for the Mid-Atlantic Region, overseeing multiple districts with a focus on growth and operational excellence.

The ideal candidate will have 5+ years in executive leadership within QSR, strong P&L management skills, and the ability to cultivate leadership talent. The position offers a salary between $130,000 and $150,000, plus executive bonuses tied to regional performance.

Qualifications

• 5+ years of executive leadership experience in a high-volume QSR or Fast-Casual environment.
• Proven ability to manage a multi-million dollar budget and increase profitability.
• Effective communication with C-suite and frontline teams.

Responsibilities

• Lead a team of District Managers to achieve excellence across the region.
• Identify, mentor, and promote multi-unit leaders.
• Implement scalable solutions to improve throughput and guest experience.

Skills

Executive leadership

P&L management

Communication skills

Market knowledge

Leadership development

Job description

New Jersey, New Jersey, United States Rise Hospitality

Director of Operations – Mid-Atlantic Region

Market: DC, Maryland, Virginia, and DelawareSalary: $130,000 – $150,000 + Executive Bonus Structure

The Opportunity

We are one of the most recognized names in the Mexican QSR space, and we are looking for a high-level Director of Operations to lead our Mid-Atlantic footprint. This isn't just about maintaining the status quo; its about driving aggressive growth and operational dominance in one of the most competitive markets in the country.

We need a strategic powerhouse who can oversee multiple districts, develop a high-performing leadership bench, and ensure that our "fresh-first" Mexican flavors are delivered with unmatched speed and precision across every unit.

The Role: What You'll Do

As the Director of Operations, you are the executive leader of the region. You bridge the gap between corporate vision and field execution.

• Strategic Multi-Unit Oversight: Lead a team of District Managers to achieve excellence across your patch. You are responsible for the regions total P&L, EBITDA, and market share.
• Cultivate a Leadership Pipeline: You are a talent architect. Your primary goal is to identify, mentor, and promote the next generation of multi-unit leaders.
• Operational Innovation: Identify regional trends and implement scalable solutions to improve throughput, reduce waste, and enhance the guest experience.
• Brand Integrity: Ensure 100% compliance with brand standards, food safety protocols, and guest service metrics. You set the bar for what "excellence" looks like in the Mid-Atlantic.
• Expansion & NSOs: Partner with the development team to oversee new store openings and market entries across the DMV and beyond.

What You Bring to the Table

• Experience: 5+ years of executive leadership (Director level or high-level Multi-Unit) in a high-volume QSR or Fast-Casual environment. Mexican/Southwestern category experience is a major plus.
• P&L Mastery: Proven ability to manage a multi-million dollar regional budget with a track record of increasing profitability.
• Executive Presence: The ability to communicate effectively with C-suite executives while remaining relatable and inspiring to frontline teams.
• Market Knowledge: Deep familiarity with the Mid-Atlantic geography, labor laws, and consumer demographics.
• The "Founder" Mentality: You treat the region like its your own business, with a relentless focus on detail and long-term sustainability.

The Executive Package

• Executive Bonus: Lucrative performance-based incentives tied to regional KPIs.
• Professional Growth: A seat at the table during strategic regional planning and expansion meetings.