Director of Operations

Confidential; Dallas (TX); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Privileges Across Concepts

Career Advancement

Mentorship

Executive access

Job summary

Confidential is seeking a Director of Operations to lead multiple high-volume restaurant locations with a focus on hospitality, financial performance, and culture. You will partner with executive leadership to shape growth, develop talent, and implement scalable systems across concepts.

The role emphasizes mentoring General Managers, driving profitability, and maintaining the distinctive guest experience across markets while expanding openings and market reach.

Qualifications

• Minimum of 5 years of multi-unit leadership in high-volume full-service restaurants.
• Proven ability to mentor General Managers and develop leaders.
• Strong track record in driving profitability and growth.

Responsibilities

• Provide leadership and oversight for multiple restaurant locations, ensuring exceptional execution of hospitality, operations, and financial performance.
• Develop and mentor General Managers and operational leaders, creating a strong pipeline of future talent.
• Drive a culture of accountability, performance, and continuous improvement throughout the organization.
• Partner with executive leadership on strategic initiatives, growth planning, and organizational development.
• Support restaurant openings, market expansions, and integration of new concepts and locations.
• Analyze operational and financial performance, identifying opportunities to improve profitability, efficiency, and guest satisfaction.
• Champion talent development, succession planning, and leadership training programs.
• Ensure consistency in execution while preserving the unique identity and culture of each concept.
• Collaborate cross-functionally with Culinary, Human Resources, Finance, Marketing, and Development teams to achieve company objectives.
• Serve as a visible leader and ambassador for the organization’s culture, values, and commitment to hospitality.

Skills

Multi-unit leadership

Strategic leadership

Operational excellence

People development

Restaurant operations

Job description

Please Note: This position is located in Dallas, TX and will require relocation to that market

About the Opportunity

We are conducting a confidential search for a Director of Operations to join a highly regarded hospitality organization entering an exciting new chapter of growth and expansion. This role offers a rare opportunity to step into an established hospitality organization with a strong foundation, a proven track record of success, and an entrepreneurial spirit that continues to drive innovation and growth. As we expand into new markets and open new restaurants, we are seeking a leader who can help shape the future of the organization while preserving the culture and hospitality standards that have fueled our success.

The Director of Operations will provide strategic leadership across multiple restaurant locations, partnering closely with executive leadership to drive operational excellence, develop talent, and execute growth initiatives. This individual will play a key role in building teams, mentoring leaders, and creating the systems, accountability, and culture necessary to support continued expansion.

What You'll Do:

• Provide leadership and oversight for multiple restaurant locations, ensuring exceptional execution of hospitality, operations, and financial performance.
• Develop and mentor General Managers and operational leaders, creating a strong pipeline of future talent.
• Drive a culture of accountability, performance, and continuous improvement throughout the organization.
• Partner with executive leadership on strategic initiatives, growth planning, and organizational development.
• Support restaurant openings, market expansions, and integration of new concepts and locations.
• Analyze operational and financial performance, identifying opportunities to improve profitability, efficiency, and guest satisfaction.
• Champion talent development, succession planning, and leadership training programs.
• Ensure consistency in execution while preserving the unique identity and culture of each concept.
• Collaborate cross-functionally with Culinary, Human Resources, Finance, Marketing, and Development teams to achieve company objectives.
• Serve as a visible leader and ambassador for the organization’s culture, values, and commitment to hospitality.

What We're Looking For:

• Minimum of 5 years of multi-unit leadership experience at the Director of Operations, Vice President of Operations, or equivalent senior leadership level within a high-volume, full-service restaurant organization.
• Demonstrated success leading multiple restaurant locations while developing high-performing General Managers and operational leaders.
• Proven experience driving financial performance across a portfolio of restaurants, including labor management, profitability, sales growth, and operational efficiency.
• Track record of successfully supporting restaurant openings, market expansion, and organizational growth initiatives.
• Strong leadership presence with the ability to influence, inspire, and hold teams accountable at all levels of the organization.
• Experience building leadership pipelines, succession plans, and talent development programs that create long-term organizational strength.
• Strategic thinker who can balance big-picture vision with hands-on operational execution.
• Exceptional communication, coaching, and relationship-building skills.
• Passion for hospitality, people development, and creating cultures where teams and businesses thrive.
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Dining Privileges Across All Concepts
• Significant Opportunity for Career Advancement within a Growing Organization
• Direct Access to Executive Leadership and Meaningful Influence on Company Strategy
• Opportunity to Lead New Restaurant Openings and Market Expansion Initiatives
• Professional Development, Mentorship, and Leadership Growth Opportunities
• A Culture That Values Entrepreneurship, Ownership, and Innovation
• Closed on Thanksgiving, Christmas, and the Fourth of July so our teams can spend time with family and friends
• Collaborative, Hospitality-Driven Culture Focused on Developing Great People and Great Leaders