Director of Operations

Chick-fil-A; Georgia; On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Free meals during shifts

Scholarship opportunities

Career growth and leadership training

Job summary

Chick-fil-A is seeking a Director of Operations in the Georgia area to lead daily restaurant operations, develop leaders, and drive customer satisfaction. You will coach team leaders, ensure cleanliness and food safety, manage inventory, and train staff for future leadership opportunities.

Join a growth-focused, high-energy team with opportunities to advance, competitive pay, and a culture of hospitality at Chick-fil-A Harbins Road in Dacula, GA.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of leadership experience in a restaurant or food service.
• Must have Chick-fil-A experience.
• Flexible availability between 5:00 AM and 11:00 PM, Monday through Saturday.
• Strong leadership, communication, and problem-solving skills.
• Ability to stay calm and lead with urgency in a fast-paced setting.
• Team-oriented with a passion for learning and developing others.

Responsibilities

• Lead and support daily operations with a focus on developing leaders, pursuing customer satisfaction, and growing the results of the business
• Coach and motivate team leaders to foster accountability, teamwork, and continuous improvement
• Maintain high standards of cleanliness, organization, and sanitation
• Assist with training new and existing team leaders and identify future leaders
• Manage inventory efficiently and help reduce waste
• Ensure smooth execution during busy meal periods while maintaining accuracy

Skills

Leadership

Team development

Customer satisfaction

Communication

Problem solving

Education

High school diploma

Job description

Chick-fil-A® Director of Operations

Are you seeking a fun and supportive work environment where your leadership skills can shine? Do you enjoy working with a dynamic team that values enthusiasm and excellence? If yes, this exciting opportunity at Chick-fil-A is perfect for you!

Join Chick-fil-A, a beloved brand known for its delicious food and loving team culture. As a Director of Operations, you’ll develop your leadership abilities, contribute to a positive workplace, and help deliver outstanding food experiences. Enjoy benefits like competitive pay, free meals, scholarship opportunities, and a clear path for career growth in a people-focused setting.

Key Responsibilities

• Lead and support daily operations with a focus on developing leaders, pursuing customer satisfaction, and growing the results of the business
• Coach and motivate team leaders to foster accountability, teamwork, and continuous improvement
• Maintain high standards of cleanliness, organization, and sanitation
• Assist with training new and existing team leaders and identify future leaders
• Manage inventory efficiently and help reduce waste
• Ensure smooth execution during busy meal periods while maintaining accuracy

Qualifications

• At least 18 years old with a high school diploma or equivalent
• Minimum 1 year of leadership experience in a restaurant or food service environment
• Must have Chick-fil-A experience
• Understanding of food safety and sanitation preferred but not required
• Flexible availability between 5:00 AM and 11:00 PM, Monday through Saturday
• Strong leadership, communication, and problem-solving skills
• Ability to stay calm and lead with urgency in a fast-paced setting
• Team-oriented with a passion for learning and developing others

Why You’ll Love Working Here

• Competitive pay aligned with your experience and performance
• Opportunities for leadership development and career advancement
• Positive, enthusiastic team culture that values service and excellence
• Free meals during your shifts
• Scholarship and free college opportunities through Chick-fil-A partnerships
• Work for a respected brand committed to community impact and hospitality

Location: Chick-fil-A Harbins Road, 881 Harbins Rd Dacula, GA 30019

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.