Operations Director

Workstream; Town of De Witt (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Employee discounts

People-focused environment

Job summary

Chick-fil-A Bridge St & Erie Blvd FSU is seeking an Operations Director to work with the local Owner/Operator, leading a team of Directors and leaders to execute business strategy. You will drive results, foster a positive culture, and grow skills while making a meaningful impact.

The role focuses on growing sales, controlling food and labor costs, maintaining guest satisfaction, and ensuring staffing levels and operational excellence in a dynamic Chick-fil-A environment.

Qualifications

• Bachelor's degree preferred.
• Experience leading hospitality/fast‑food operations is beneficial.
• Ability to manage food and labor costs and optimize staffing.

Responsibilities

• Lead a team of Directors and leaders to drive results while fostering a positive culture.
• Grow sales and enhance profitability.
• Control food and labor costs effectively.
• Maintain exceptional culture and guest satisfaction.
• Hold team members accountable to performance standards.
• Train and develop new and emerging leaders.
• Ensure proper staffing levels and operational excellence.

Skills

Team leadership

Sales growth

Cost management

People development

Operations management

Customer focus

Education

Bachelor's degree

Job description

Responsibilities

• You will lead a team of talented team members and leaders, driving results while fostering a positive culture
• Grow sales and enhance profitability
• Control food and labor costs effectively
• Maintain our exceptional culture and guest satisfaction
• Hold team members accountable to performance standards
• Train and develop new and emerging leaders
• Ensure proper staffing levels and operational excellence

Job description

Chick-fil-A Operations Director Needed!

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its members? If so, Chick-fil-A is the place for you!

As an Operations Director, you will work directly with the local Owner/Operator to execute our business strategy. You will lead a team of talented Directors and leaders, driving results while fostering a positive culture. Join us to grow your skills and make a meaningful impact!

Key Responsibilities

• Grow sales and enhance profitability
• Control food and labor costs effectively
• Maintain our exceptional culture and guest satisfaction
• Hold team members accountable to performance standards
• Train and develop new and emerging leaders
• Ensure proper staffing levels and operational excellence

Why Join Us?

• Enjoy a flexible schedule that fits your lifestyle
• Benefit from paid time off and comprehensive health insurance
• Take advantage of employee discounts
• Work in a positive, people-focused environment

Additional Information

• Full-time position with various schedule options including weekends, nights, and overtime
• On-site work required
• Bachelor's degree preferred

Location: Chick-fil-A Bridge St & Erie Blvd FSU

If you are a highly skilled leader ready to make a difference, apply now to join the Chick-fil-A family!

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.