Director of Multi-Unit Hospitality Operations

Gilder Search Group; Aromas (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Hoxton Circle in Central California is seeking a Director of Operations to lead its multi-unit hospitality and retail destination. You will own day-to-day operations, set consistent guest experience standards, and partner with the CEO to translate strategy into actionable plans across departments.

The role requires real financial fluency, hands-on leadership of a large, diverse team, and a passion for guest-first culture across hospitality, retail, and lodging.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (MBA a plus).
• 8+ years in multi-department operations, including 5+ in a senior leadership role within hospitality, retail, or property management.
• Strong track record managing budgets, forecasting, and margin improvement.
• Experience leading diverse teams across multiple business functions.
• Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

• Own day-to-day operations across the property and P&L.
• Set guest experience standards across all business lines.
• Collaborate with CEO and executive team to convert strategy into plans.
• Lead budgeting, forecasting, and margin improvements.
• Build team structure and training programs for multi-unit operations.

Job description

Hoxton Circle in Central California is seeking a Director of Operations to lead its multi-unit hospitality and retail destination. You will own day-to-day operations, set consistent guest experience standards, and partner with the CEO to translate strategy into actionable plans across departments.

The role requires real financial fluency, hands-on leadership of a large, diverse team, and a passion for guest-first culture across hospitality, retail, and lodging.