Director of Marketing

LHH; Seattle (WA); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Free parking

Education stipends

Job summary

LHH partners with a multi-location hospitality organization in Seattle, WA to recruit a Director of Marketing. This permanent, onsite role will oversee company-wide marketing strategy and execution for a recognized consumer brand, leading a small team of marketing and creative staff.

You will own the marketing budget, manage agency partners, and drive campaigns, loyalty programs and digital performance. The ideal candidate has 5+ years of leadership experience, P&L responsibility, and

Qualifications

• 5+ years of leadership experience managing teams and budgets.
• Hospitality industry experience, multi-location preferred.
• Experience in managing P&L and direct reports.
• Ability to develop people and advocate for the team.
• Strong brand management experience within a defined strategy.

Responsibilities

• Lead and develop marketing and creative team across brand, social and digital campaigns.
• Manage external agency partnerships and ensure KPIs and ROI.
• Execute annual and seasonal marketing strategies aligned with brand goals.
• Partner with operations to localize strategy for each location.
• Strengthen brand messaging and guest experiences while adapting to feedback.
• Own the marketing budget and provide forecasting and results to leadership.
• Monitor KPIs across initiatives, evaluating ROI and opportunities.
• Oversee customer loyalty strategy and programs to boost retention.

Skills

Leadership

Budget management

P&L experience

Cross-functional collaboration

Digital marketing strategy

Tools

CRM platforms

Marketing analytics tools

Job description

We are partnering with a multi-location hospitality organization in Seattle, WA to recruit a Director of Marketing. In this role, you will oversee company-wide marketing strategy and execution for a recognized consumer brand, leading a small team of marketing and creative staff. You will work closely with executive leadership, operations and location leadership to curate consistent marketing campaigns, brand experiences and programming that drive customer engagement, retention and sales. This is a great opportunity for an experienced marketing leader who knows how to balance team and people leadership, digital innovation and brand evolution. This team has a clear vision and strategy, so they are looking for someone who can embrace that vision, strengthen execution and continue their growth. To be a fit, you should be comfortable with and experienced in developing people, owning a marketing budget, managing agency partners and digging into campaign, loyalty and digital performance. You should bring a minimum of 5+ years of leadership experience, including managing P&L and direct reports. You will aid in developing, training and supporting your team, and should also be skilled in advocating for your team and working closely with senior leadership and cross-functional teams. Additionally, experience in the hospitality space is highly preferred, ideally in multi-location businesses.

This is an opportunity to step into a thriving team and a marketing roadmap that is ready for execution! This is a permanent, salaried role that will sit onsite. Compensation ranges from $150,000 to $160,000 annually, with potential flexibility for a hospitality and marketing leadership pro. Benefits including medical, dental and vision insurance, 401(K), fee parking, voluntary insurance options, education stipends and other optional perks and programs.

You will:

• Lead, coach and develop tight-knit marketing and creative team working across brand, social and digital marketing, creative and support skillets, focused on strengthening brand awareness, driving guest traffic and revenue, and identifying opportunities
• Manage external agency and vendor partnerships and ensure partners are delivering on KPIs and expectations
• Execute annual and seasonal marketing strategies and integrated campaigns aligned with brand strategy and overall company initiatives
• Partner with regional operations and management staff to translate company-wide strategy into effective local marketing initiatives, aligning individual location brand and experience with overarching goals
• Continue to strengthen a reputable brand, ensuring messaging, creative and guest experiences remain consistent while adapting to customer and market feedback
• Own the marketing budget and oversee planning and forecasting, including communicating results and opportunities to senior leadership
• Establish and monitor KPIs across marketing initiatives, evaluating promotional performance, guest engagement, sales impact and ROI to inform future investment
• Oversee customer loyalty strategy and programs, using engagement and performance data to strengthen retention and increase guest value

Your experience should include:

• 5+ years of relevant experience as a senior marketing leader leading teams, budgets and external agency or vendor partners; Additional experience in tactical marketing execution
• In-depth experience in the hospitality, retail, food or similar industry, ideally working across multiple locations and brands within a portfolio
• High level of people leadership skill, including coaching and developing marketing professionals and creating accountability and direction for a team
• Strong brand management experience, with the ability to evolve and elevate an established brand while working within a defined company strategy and vision
• Experience providing marketing performance, budget and ROI reporting to senior leadership, including owning marketing department budget and forecasting
• Deep understanding of integrated marketing, with tactical and strategic experience in digital, social, email, loyalty, paid media, promotions and local marketing
• Experience managing external agencies and vendors with experience managing performance and results

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers