Director of Luxury Social Events

Four Seasons; Washington (District of Columbia); Presencial; USD 100 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical & Vision

Dental Insurance

Pet Insurance

Life & Disability

Holidays & Vacation

401K Match

Tuition Reimbursement

Employee Meals

Room Nights

Training & Development

Resumo da oferta

Four Seasons Hotel Washington, DC seeks an experienced Director of Social Catering to lead strategy, sales, planning and execution of luxury social events. This leadership role focuses on client relationships, revenue growth, mentoring teams and delivering unforgettable celebrations.

You'll oversee weddings, galas, nonprofit events and other upscale gatherings, partner with hotel leadership to ensure flawless execution, innovative offerings and strong financial results.

Qualificações

• 5+ years of progressive experience in luxury catering, event sales, hospitality, or related fields, including leadership responsibilities.
• Proven success managing high-volume social catering operations and achieving revenue targets within a luxury hotel environment.
• Strong background in weddings, galas, nonprofit events, milestone celebrations, and other upscale social functions.
• Demonstrated leadership experience with a proven ability to build, develop, and inspire high-performing teams.
• Exceptional sales, negotiation, and relationship-building skills with a client-centric approach.
• Strong financial acumen, including budgeting, forecasting, revenue management, and profitability analysis.
• Excellent organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Outstanding communication, presentation, and interpersonal skills.
• Proficiency with Delphi, Salesforce, Microsoft Office Suite and other hospitality sales and event management systems preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays as business needs require.
• Passion for luxury hospitality and a commitment to creating unforgettable guest experiences.

Responsabilidades

• Lead and oversee the Social Catering department, driving revenue growth and market share through strategic sales initiatives and exceptional client service.
• Serve as the primary contact for high-profile and luxury social events, cultivating strong relationships with clients, event planners, community partners, and industry professionals.
• Develop and execute annual sales strategies, budgets, and business plans to achieve departmental goals and maximize profitability.
• Manage the entire social event lifecycle, from prospecting and contracting through planning, execution, and post-event follow-up.
• Partner closely with Culinary, Banquets, Conference Services, Rooms, and Resort Leadership teams to ensure seamless event execution and extraordinary guest experiences.
• Monitor market trends, competitive activity, and client preferences to identify new business opportunities and innovative event offerings.
• Lead contract negotiations, pricing strategies, and proposal development while ensuring alignment with business objectives and brand standards.
• Forecast revenues, track sales performance, and analyze key metrics to drive informed business decisions.
• Recruit, coach, mentor, and develop a high-performing Social Catering team while fostering a culture of accountability, collaboration, and service excellence.
• Represent Four Seasons within the local luxury, wedding, nonprofit, and social event communities to strengthen brand awareness and generate new business opportunities.
• Resolve client concerns professionally and proactively, ensuring exceptional satisfaction and long-term loyalty.
• Ensure compliance with all company policies, food safety standards, and operational procedures.

Conhecimentos

Luxury catering

Event sales

Leadership

Sales negotiations

Relationship-building

Budgeting & forecasting

Organizational skills

Communication

Delphi

Salesforce

MS Office

Flexible hours

Ferramentas

Delphi

Salesforce

Microsoft Office

Descrição da oferta de emprego

Four Seasons Hotel Washington, DC seeks an experienced Director of Social Catering to lead strategy, sales, planning and execution of luxury social events. This leadership role focuses on client relationships, revenue growth, mentoring teams and delivering unforgettable celebrations.

You'll oversee weddings, galas, nonprofit events and other upscale gatherings, partner with hotel leadership to ensure flawless execution, innovative offerings and strong financial results.