Senior Catering Sales Director – Luxury Hotels

Viceroy Hotels and Resorts; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave

Job summary

Viceroy Washington DC and Hotel Zena are seeking an experienced Senior Catering Manager to lead catering sales initiatives, cultivate client relationships, and drive revenue across both properties. You will generate new business, maximize catering opportunities, and work with operations to deliver memorable events reflecting the brands’ standards.

The ideal candidate is a strategic sales professional with a passion for luxury hospitality, exceptional client experiences, and creative event

Qualifications

• Bachelor’s degree preferred in Hospitality Management, Business Administration, or related field.
• 3–5 years catering or event sales experience, preferably in luxury or upscale hospitality.
• Proven track record of achieving sales targets, generating new business, and managing client relationships.
• Strong negotiation, communication, organizational, and interpersonal skills.
• Solid understanding of catering operations, revenue management, and event profitability.
• Proficiency in Microsoft Office and catering sales systems, preferably Delphi.
• Ability to manage multiple priorities, collaborate across departments, and deliver exceptional guest experiences.
• Self-motivated, results-driven professional with strong attention to detail and a passion for hospitality.
• Flexibility to work evenings, weekends, and holidays as business needs require.

Responsibilities

• Identify and solicit new catering business from corporate, social, association, and other segments.
• Develop and execute strategic sales initiatives to achieve and exceed catering revenue goals.
• Manage the catering sales process from inquiry through contracting and event turnover.
• Maximize revenue through pricing strategies, upselling, and account management.
• Maintain an accurate sales pipeline, forecasts, and production reports.
• Monitor market trends and competitor activity to strengthen market positioning.
• Build relationships with clients, planners, and partners.
• Conduct property tours, client presentations, and site inspections.
• Prepare proposals, contracts, and event presentations aligned with revenue objectives.
• Negotiate contracts while protecting profitability and policies.
• Respond to inquiries promptly for a seamless client experience.
• Partner with Culinary, F&B, Banquets, Finance, and leadership for execution.
• Communicate event details to operational teams and teams.
• Participate in pre-con meetings and post-event evaluations.

Skills

Negotiation

Communication

Organizational skills

Interpersonal skills

Flexibility

Self-motivated

Multitasking

Hospitality awareness

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Microsoft Office

Delphi Catering Sales System

Job description

Viceroy Washington DC and Hotel Zena are seeking an experienced Senior Catering Manager to lead catering sales initiatives, cultivate client relationships, and drive revenue across both properties. You will generate new business, maximize catering opportunities, and work with operations to deliver memorable events reflecting the brands’ standards.

The ideal candidate is a strategic sales professional with a passion for luxury hospitality, exceptional client experiences, and creative event