Director of Luxury Recreation & Guest Experiences

Kerzner International; Big Sky (MT); On-site; USD 110,000 - 150,000; Full time

Job summary

One&Only Moonlight Basin, operated under Kerzner International, seeks a Director of Recreation & Leisure to lead luxury guest experiences across alpine and outdoor activities. You will manage a dynamic team and coordinate a year-round program that blends adventure with exceptional service.

You will steward budgeting, vendor relations, and safe, high-quality guest interactions while driving revenue and guest satisfaction in a premier resort setting.

Qualifications

• Experience in luxury resort recreation/leisure operations.
• Knowledge of budgeting, accounting, and financial responsibility.
• Excellent interpersonal and written/oral communication skills.
• Ability to build strong relationships with guests and team members.
• Ability to manage concurrent activities and resolve issues quickly.

Responsibilities

• Develop and coordinate a comprehensive recreation program.
• Oversee a range of offerings (hiking, skiing, rentals, programs).
• Manage relationships with vendors and third parties.
• Ensure clear guest communications and handle complaints when needed.
• Collaborate with Resort Manager on budgets and forecasting.
• Recruit, train, and develop staff within the division.
• Maintain safety standards and ensure compliance with permits.

Skills

Budgeting

Guest service

Team leadership

Communication

Problem solving

Time management

Education

Bachelor’s Degree in Recreation Management

Wildlife biology / Ecology / Geography

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

One&Only Moonlight Basin, operated under Kerzner International, seeks a Director of Recreation & Leisure to lead luxury guest experiences across alpine and outdoor activities. You will manage a dynamic team and coordinate a year-round program that blends adventure with exceptional service.

You will steward budgeting, vendor relations, and safe, high-quality guest interactions while driving revenue and guest satisfaction in a premier resort setting.