Director, Luxury Lodging & Residential Services

Moonlight Basin

Big Sky (MT)

On-site

USD 120,000 - 180,000

Full time

25 hours ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Annual discretionary bonus
Matching 401(k)
Disability and Life Insurance paid by/
Complimentary meal per shift
Wellness program
Employee housing options

Job summary

Moonlight Basin in Big Sky, MT seeks a Director of Lodging to lead the residential services team in a fast-paced luxury environment. You will align service culture with residents, owners, and staff while driving exceptional experiences across properties.

You will oversee operations, housekeeping, and budgeting, partner with leasing and operations, and mentor leaders within the residential and housekeeping departments. Strong communication and planning are essential.

Qualifications

  • Bachelor's degree or equivalent experience required.
  • Property management license or ability to obtain within 6 months.
  • Experience interacting with diverse groups of residents, owners, and team members.
  • Strong conflict resolution and mediation skills.

Responsibilities

  • Lead residential services team in a luxury mountain resort setting.
  • Serve as liaison between members, residents, staff and leadership.
  • Oversee daily operations and housekeeping across residential spaces.
  • Manage budgets, invoices, and financial reporting for residential services.
  • Forecast staffing and facilities needs over 1-, 3-, and 5-year horizons.
  • Develop SOPs/MOPs and drive revenue opportunities in Residential and Housekeeping.

Skills

Leadership
Communication skills
Conflict resolution
Budget management
Property management software

Education

Bachelor's degree in Business Administration or equivalent experience
Property management license

Tools

Microsoft Office Suite
Adaptive

Job description

Moonlight Basin in Big Sky, MT seeks a Director of Lodging to lead the residential services team in a fast-paced luxury environment. You will align service culture with residents, owners, and staff while driving exceptional experiences across properties.

You will oversee operations, housekeeping, and budgeting, partner with leasing and operations, and mentor leaders within the residential and housekeeping departments. Strong communication and planning are essential.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Director of Lodging and Residential Services
Director of Lodging and Residential Services

Moonlight Basin • Big Sky (MT)

On-site
USD 120,000 - 180,000
Annual discretionary bonus
Matching 401(k)
Disability and Life Insurance paid by/
+3
Assistant Manager, Recreation & Leisure — Luxury Resort
Assistant Manager, Recreation & Leisure — Luxury Resort

One&Only Resorts • Big Sky (MT)

On-site
USD 60,000 - 75,000
Medical Insurance
Dental/Vision/Life Insurance
401(k) with match
+7
Luxury Private Club Housekeeping Manager
Luxury Private Club Housekeeping Manager

Moonlight Basin • Big Sky (MT)

On-site
USD 65,000 - 90,000
Annual discretionary bonus
Matching 401(k) with match and no vest
Disability & Life Insurance
+3
Recreation & Leisure Lead - Luxury Guest Experiences
Recreation & Leisure Lead - Luxury Guest Experiences

Kerzner International • Big Sky (MT)

On-site
USD 65,000 - 90,000
Medical Insurance
Dental Vision Life
401(k) Match
+5
Luxury Residential Operations Manager
Luxury Residential Operations Manager

montage • Big Sky (MT)

On-site
USD 90,000 - 120,000
Reservations Leader — Luxury Resort
Reservations Leader — Luxury Resort

Kerzner International • Bozeman (MT), Northern (KY)

Hybrid
USD 90,000 - 130,000
Medical Insurance
Dental, Vision, Life Insurance
401(k) Program Participation
+5
Head of Housekeeping & Guest Experience
Head of Housekeeping & Guest Experience

One&Only Resorts • Big Sky (MT)

On-site
USD 65,000 - 85,000
Medical insurance
PTO - 5 weeks
8 paid holidays
+4
Mountain Services Director: Guest Experience & Growth Leader
Mountain Services Director: Guest Experience & Growth Leader

Sugarloaf Mountain Corporation • Big Sky (MT)

On-site
USD 120,000 - 180,000
Health Plan
401(k) eligibility
PTO
+8
Senior Mountain Services Leader — Budget & Guest Experience
Senior Mountain Services Leader — Budget & Guest Experience

Sugarloaf Mountain Corporation • Big Sky Mountain Village (MT)

On-site
USD 90,000 - 150,000
Full Health Plan with Company HSAMatch
401(k) eligable
Eligable for accrued PTO
+18
Luxury Housekeeping Operations Leader
Luxury Housekeeping Operations Leader

Montage International • Big Sky (MT)

On-site
USD 52,000 - 68,000