Slot Technician Supervisor: Lead Maintenance & Tech Ops
Delaware North
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Benefits offered by this job
Job summary
Delaware North Gaming seeks a full-time Slot Technician Supervisor for Southland Casino in West Memphis, Arkansas. You will lead a team, oversee daily slot machine operations, perform maintenance and repair, and ensure regulatory compliance.
You'll manage schedules, coordinate with Bench Technicians, and handle device setup and paperwork. Requirements include 3+ years of related experience with supervisory preferred, a valid driver's license, and licensing for gaming operations.
Qualifications
- 3+ years of related experience; supervisory experience preferred
- Must meet licensing requirements for gaming operations
- Hold a valid driver’s license and pass a motor vehicle record check and drug test
Responsibilities
- Manage the working schedule, training, and task assignment of team members, supervising quality and performance
- Oversee and perform repair and preventative maintenance of slot machines and online systems, and collaborate with Bench Technicians to optimize repair processes
- Handle initial setup, checkout, configuration, and paperwork of new gaming devices
- Assist with troubleshooting issues and promote positive guest relations
- Ensure adherence to federal, state, and internal gaming regulations, policies, and procedures
- Operate a motor vehicle when necessary
Skills
Tools
Job description
Delaware North Gaming seeks a full-time Slot Technician Supervisor for Southland Casino in West Memphis, Arkansas. You will lead a team, oversee daily slot machine operations, perform maintenance and repair, and ensure regulatory compliance.
You'll manage schedules, coordinate with Bench Technicians, and handle device setup and paperwork. Requirements include 3+ years of related experience with supervisory preferred, a valid driver's license, and licensing for gaming operations.
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