Director of Implementations & Field Operations

Raydar; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Raydar in Brooklyn, NY is hiring to lead school-wide deployments of a safety and attendance platform. You will own end-to-end implementation from PO signing to a live building, including roster syncs, ID production, training, and site readiness.

You will operate primarily on-site in schools, building processes, and automating repetitive steps. Expect heavy travel to districts and a hands-on, in-person role that shapes rollout patterns and customer experience.

Qualifications

• 1 to 5 years of experience in operations, implementation, deployment or BizOps.
• Proven ability to run complex, multi-part rollouts involving hardware logistics, data syncs and training.
• A builder's mindset: fix patterns behind repeated problems, not just the surface issue.
• Comfort with spreadsheets, CSV data and inventory and logistics tools; appetite for AI automation.
• Willingness to work in person 5 days a week and travel to schools regularly; authorized to work in the US without sponsorship.

Responsibilities

• Own every school implementation from signed PO to a running building, including roster syncs and ID production.
• Create a self-install kit so a school's team can mount readers without extensive help.
• Engage in person with district staff to ensure a smooth customer experience in schools.
• Manage internal ops between launches: deliveries, procurement, inventory, vendors and tools.
• Maintain one company-wide dashboard tracking shipments, delays and daily plan updates.
• Document playbooks and automate repeat tasks using Claude Code or similar tools.

Skills

Operations

Implementation

Deployment

BizOps

Automation

Tools

Claude Code

SIS

eSchool

CSV tools

Job description

Raydar in Brooklyn, NY is hiring to lead school-wide deployments of a safety and attendance platform. You will own end-to-end implementation from PO signing to a live building, including roster syncs, ID production, training, and site readiness.

You will operate primarily on-site in schools, building processes, and automating repetitive steps. Expect heavy travel to districts and a hands-on, in-person role that shapes rollout patterns and customer experience.