Director of Housekeeping — Lead Guest Experience & Ops

Marriott Internationa

Tucson (AZ)

On-site

USD 90,000 - 130,000

Full time

3 days ago
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Benefits offered by this job

Medical, dental, and vision (HSA)
Company-paid disability & life insure.
401(k) with match
Employee Assistance Program

Job summary

HM Alpha Hotels & Resorts is seeking a Director of Housekeeping at Westin La Paloma Resort and Spa in Arizona. This role leads housekeeping and laundry operations, drives guest satisfaction, and oversees budgeting and cost control.

You will manage staffing, training, safety, and inventory to ensure exceptional cleanliness and efficiency. The position requires at least 2 years in a supervisory housekeeping role, a preferred Bachelor's degree, and a track record of bold leadership and financial

Qualifications

  • Minimum of 2 years' experience as an Assistant Executive Housekeeper.
  • At least 2 years' supervisory experience in housekeeping.
  • Experience managing budgets, labor costs, and inventories.
  • Background check required prior to employment.

Responsibilities

  • Lead and supervise housekeeping and laundry staff.
  • Schedule staff in line with labor standards and occupancy.
  • Partner with GM on the annual department budget and performance.
  • Enforce policies, procedures, and safety standards.
  • Maintain consistent room quality and cleanliness.
  • Report room status to the front office for smooth ops.
  • Oversee lost-and-found procedures and security of items.
  • Establish systems for on-loan equipment security.
  • Monitor productivity and labor costs to meet budget.
  • Conduct inventories and manage supplies and equipment.

Skills

Leadership
Budgeting
Scheduling
Communication
Hospitality ops

Education

Bachelor's degree preferred
Equivalent education & experience

Job description

HM Alpha Hotels & Resorts is seeking a Director of Housekeeping at Westin La Paloma Resort and Spa in Arizona. This role leads housekeeping and laundry operations, drives guest satisfaction, and oversees budgeting and cost control.

You will manage staffing, training, safety, and inventory to ensure exceptional cleanliness and efficiency. The position requires at least 2 years in a supervisory housekeeping role, a preferred Bachelor's degree, and a track record of bold leadership and financial

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