Head of Housekeeping & Guest Experience

Dimension-Hospitality,-LL; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid disability & life

Employee Assistance Program

401(k) with match

Job summary

HM Alpha Hotels & Resorts is seeking a Director of Housekeeping to oversee all aspects of the Housekeeping Department. This role is crucial for ensuring exceptional guest service and satisfaction through management of guest areas, laundry operations, and public spaces.

The ideal candidate will demonstrate strong leadership, financial acumen, and knowledge of housekeeping operations. Responsibilities include staff management, budgeting, and enforcing cleanliness and safety standards across all

Qualifications

• Minimum of 2 years' experience as an Assistant Executive Housekeeper.
• At least 2 years' supervisory experience in housekeeping within a commercial environment.
• Demonstrated ability to manage staff scheduling, performance management, and departmental operations.

Responsibilities

• Lead and supervise housekeeping and laundry staff.
• Schedule staff in alignment with labor standards.
• Partner with the General Manager on the annual budget.
• Enforce policies and safety standards across operations.
• Maintain room quality and cleanliness.
• Report room status to ensure smooth operations.
• Oversee guest lost-and-found procedures.
• Establish systems for equipment security.
• Monitor productivity and control labor costs.
• Conduct inventories of linen and supplies.

Skills

Leadership skills

Financial acumen

Organizational skills

Knowledge of housekeeping operations

Collaboration

Education

Bachelor's degree in hospitality management

Job description

HM Alpha Hotels & Resorts is seeking a Director of Housekeeping to oversee all aspects of the Housekeeping Department. This role is crucial for ensuring exceptional guest service and satisfaction through management of guest areas, laundry operations, and public spaces.

The ideal candidate will demonstrate strong leadership, financial acumen, and knowledge of housekeeping operations. Responsibilities include staff management, budgeting, and enforcing cleanliness and safety standards across all