Director of Hotel Operations

Highgate; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

Highgate in New Orleans is seeking a dedicated Senior Operations Manager to lead operational oversight for Rooms and Food & Beverage Divisions. The ideal candidate will have extensive hotel experience and a strong focus on guest satisfaction, profitability, and employee development. This role involves team leadership, compliance with financial procedures, and creating a positive working environment. Interested candidates should demonstrate effective communication and problem-solving skills. Join our dynamic team and contribute to the charm of New Orleans.

Qualifications

• At least 6 years progressive experience in a hotel or a related field.
• Effective communication skills in both verbal and written form.
• Ability to handle problems and solve them efficiently.

Responsibilities

• Provide operational oversight of Rooms and Food & Beverage Divisions.
• Conduct weekly staff meetings and training sessions.
• Ensure compliance with budgeted productivity levels.

Skills

Communication

Multitasking

Guest service orientation

Problem-solving

Education

4-year college degree or equivalent experience

Job description

Highgate in New Orleans is seeking a dedicated Senior Operations Manager to lead operational oversight for Rooms and Food & Beverage Divisions. The ideal candidate will have extensive hotel experience and a strong focus on guest satisfaction, profitability, and employee development. This role involves team leadership, compliance with financial procedures, and creating a positive working environment. Interested candidates should demonstrate effective communication and problem-solving skills. Join our dynamic team and contribute to the charm of New Orleans.