Director of Growth & GTM Operations (AI-Driven)

Itential; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Itential is seeking a Director of Growth and GTM Operations in the United States to lead growth across Marketing, Business Development, Channel, Sales, and post-sales teams. You will drive pipeline growth, accelerate opportunities, and support retention and expansion, partnering with executives to provide visibility and actionable insights.

You will own the connected GTM system, set priorities, unblock cross-functional work, and translate promising ideas into reliable capabilities used daily.

Qualifications

• 8+ years in growth or GTM leadership in B2B technology.
• Strong Salesforce experience across pipeline processes, data quality, reporting, and seller workflows.
• Experience working with Snowflake or a comparable modern data platform, including SQL, data models, and data flows between systems.
• Experience leading pipeline growth across Marketing, AEs, BDRs, and channel sellers, and improving cross-team processes.
• A track record of taking systems or process changes from design through rollout, adoption, and measurable results.
• Strong analytical and communication skills with ability to explain data to executives and frontline teams.
• Experience putting AI agents or sophisticated automations into production, with APIs knowledge (Claude Code, etc.).

Responsibilities

• Lead the GTM growth roadmap; consolidate data, processes, systems, and agents to create pipeline and improve progression.
• Build trusted reporting and proactive intelligence across Salesforce, Snowflake, Gong, and connected GTM systems.
• Design and deploy managed agents and workflows using tools like Amazon Bedrock and Claude Code.
• Remove friction across the revenue journey by improving information flow between Marketing, BDR, Channel, AEs, SEs, and post-sales.
• Grow qualified pipeline by aligning Marketing and Sales, turning website and campaign signals into nurture and outreach.
• Own the connected GTM system and ensure data quality and tool interoperability across CRM, marketing automation, and AI tools.

Skills

Growth leadership

Salesforce experience

CRM analytics

AI/automation mindset

Tools

Snowflake

Gong

Amazon Bedrock

Claude Code

Job description

Itential is seeking a Director of Growth and GTM Operations in the United States to lead growth across Marketing, Business Development, Channel, Sales, and post-sales teams. You will drive pipeline growth, accelerate opportunities, and support retention and expansion, partnering with executives to provide visibility and actionable insights.

You will own the connected GTM system, set priorities, unblock cross-functional work, and translate promising ideas into reliable capabilities used daily.