Director of Gaming Operations & Growth

Churchill Downs; Florence (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

Churchill Downs Incorporated operates Turfway Park Racing & Gaming in Northern Kentucky and oversees Turfway Park facilities as part of its gaming division in Florence, KY. The Director of Gaming Operations will drive regulatory compliance, guest and team member satisfaction, and optimized operational efficiency across both Turfway Park and Newport Gaming properties.

The role requires strategic budgeting, staff development, and strong leadership to maximize profits while maintaining safety and

Qualifications

• 7-10 years of gaming management experience in a multi-device 24-hour operation.
• Strong leadership and communication abilities.
• Experience with budgeting and cost control.
• Ability to obtain a KY Racing License.

Responsibilities

• Develops and manages the budget for the department.
• Oversees the hiring, training, performance management and corrective action processes for the Gaming Operations Department.
• Reviews and manages the department’s financial results.
• Ensures the safety and security of team members and guests.
• Reviews staffing levels to maintain an appropriate level of employment.
• Delegates duties and assigns responsibilities.
• Develops team members, interviews, hires, coaches, and evaluates.
• Directs and manages gaming equipment conversions, placement, and repair.
• Reviews gaming activities and promotional statuses with the President/General Manager.
• Monitors and adjusts performance for both the gaming floor in comparison with local competition and optimal gaming mix and pricing strategy.
• Meets with departmental directors and managers as necessary.
• Ensures compliance with all gaming regulations, the Bank Secrecy Act (BSA) and the property’s BSA Policy.
• Monitors for suspicious activity as defined by the BSA and the property’s BSA Policy.

Skills

Leadership

Communication

Customer service

Team development

Education

Bachelor's degree in related field

Tools

Aristocrat Oasis Accounting System

Job description

Churchill Downs Incorporated operates Turfway Park Racing & Gaming in Northern Kentucky and oversees Turfway Park facilities as part of its gaming division in Florence, KY. The Director of Gaming Operations will drive regulatory compliance, guest and team member satisfaction, and optimized operational efficiency across both Turfway Park and Newport Gaming properties.

The role requires strategic budgeting, staff development, and strong leadership to maximize profits while maintaining safety and