Director of Food And Beverage

Fitler Club; Philadelphia (Philadelphia County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Director of Food and Beverage to oversee a vibrant dining experience in Philadelphia. This role requires a dynamic leader who is passionate about hospitality and excels in a high-volume environment. You will manage a diverse food and beverage operation, ensuring exceptional service and operational success while fostering a collaborative team culture. Join a forward-thinking club that values social impact and community engagement, where your leadership will shape memorable experiences for members and guests alike. If you thrive in fast-paced settings and are eager to make a difference, this opportunity is for you.

Qualifications

• 5+ years of Food and Beverage leadership experience required.
• Excellent customer service skills and attention to detail are essential.

Responsibilities

• Lead teams to deliver memorable hospitality experiences.
• Develop and manage an annual operating budget for the department.
• Recruit, mentor, and retain a strong Food and Beverage management team.

Skills

Leadership

Customer Service

Budget Management

Team Development

Attention to Detail

Job description

Fitler Club is looking for Director of Food And Beverage in Philadelphia, PA.
This local job opportunity with ID 3035402739 is live since 2025-01-14 16:42:59.

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver truly memorable hospitality.

About the Job

Fitler Club is seeking a Director of Food and Beverage to lead all aspects - member and guest experience, team performance and culture, and financial and operational success - of a multi-faceted food and beverage operation, which includes an a la carte dining room serving breakfast, lunch, brunch, and dinner, a bar and lounge, a sports bar, and dozens of member and private events each month.

About You

You are a proven leader, passionate about leading, developing, mentoring, and inspiring a high-performing team, with a track record of delivering exceptional hospitality in a high-volume environment. As a hands-on culture-setter, you excel both on and off the floor - you seek out opportunities to build relationships with members and guests; you train, motivate, and serve alongside your team; you enjoy managing a complex budget; and you relish working in a highly collaborative, fast-paced environment.

About Your Team

The Director of Food and Beverage will report to the Vice President of Operations. Current direct reports include a team of Food and Beverage Managers, the Bar Director, and the Banquet Director. The larger Food and Beverage team consists of dozens of employees. The Director of Food and Beverage will work closely with the Culinary Director who also reports directly to the VP of Operations.

Job Responsibilities

Member and Guest Experience

1. Lead the management and hourly teams in delivering memorable hospitality to Fitler Club members and guests.
2. Maintain a strong floor presence during service and lead by example; engage with members and guests constantly; build relationships, solicit feedback, and address concerns as they arise; seek out opportunities to be a present and known leader.
3. Leverage your team, other departments, members, vendors, and other key stakeholders to develop exciting new food and beverage experiences for our members.
4. Ensure that the quality of the Food and Beverage experience drives usage and contributes to the overall performance of Fitler Club.

Leadership

1. Motivate and inspire the Food and Beverage team to deliver memorable hospitality experiences for our members and guests.
2. Recruit, develop, mentor, and retain a strong Food and Beverage management team.
3. Lead the Food and Beverage management team in recruiting, developing, and retaining employees, creating and implementing training programs, and seeking opportunities to improve existing processes.
4. Consistently evaluate employee performance; maintain high performance standards, institute corrective action as needed, and coach managers on how to utilize performance evaluation and improvement tools effectively.
5. Partner with the Culinary Director to ensure constructive communication between FOH and BOH managers.
6. Create a positive work environment for your team members; show appreciation, praise in public, criticize in private, communicate courteously, uphold the highest standard of professionalism.

Operations and Finances

1. Develop and manage an annual operating budget for your department; consistently review departmental performance and make operational adjustments as needed.
2. Identify opportunities to drive usage and revenue and/or appropriately manage expenses while enhancing the member and guest experience.
3. Develop short-term and long-term strategic initiatives and goals for your department.
4. Participate in and contribute to organizational leadership meetings and strategic initiatives.
5. Maintain proactive communication between your department and others, and within the Food and Beverage team.
6. Monitor operational needs involving capital investment, maintenance, repairs, and improvements; maintain and/or develop relationships with vendors as needed.
7. Ensure compliance with all regulatory controls and laws pertaining to your department.

Qualifications

1. Minimum of five years of Food and Beverage leadership experience.
2. Excellent customer service skills.
3. Must possess a good attitude and attention to detail while having the ability to work under pressure.
4. Physically must be able to lift and carry heavy trays and equipment as well as delicate china and glassware.

Working at Fitler Club

Fitler Club is committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city. Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you.

Thank you for your interest in joining our team.